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How do i get rid of a trojan generic 10-hjf

By malpaso
Apr 10, 2008
Topic Status:
Not open for further replies.
  1. Hi all, my first post so please be kind to me if i have already made mistakes so here goes.
    I have done a AVG scan in save mode and it came back with two trojan viruses, both are trojan generic 10-h j f. except one says infected embedded object, and the other says infected archive, it says they cant remove them. can anyone help solve my problem
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Trojan 10.hjf

    Removal is AVG Delete file (to quarantine) not try to clean file

    Did AVG give you the filename and location?
     
  3. malpaso

    malpaso TS Rookie Topic Starter

    Hi kimsland,
    not I remember, it told me to delete the rar file which I did and also to empty me re- bin which I also did. but when I run avg it tells me i still have the trojan :eek:(
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Open AVG; single click on the virus vault, and select empty
    Turn off System Restore (this will remove all restore points on your computer)
    Start-->Control Panel-->System-->System Restore

    Download CCleaner and remove all temporary files

    Confirm AVG is updated

    Either run a new scan,
    or
    Go to Start-->Search-->Maximize the window-->All files and folders-->More Advanced Options-->
    Select to tick "Search Hidden and system files and folders
    In the all or part of the filename (box) type *.rar
    In the "Look In" box, confirm C drive
    --> search
    Hopefully AVG will pick it up
     
  5. malpaso

    malpaso TS Rookie Topic Starter

    Hi kimsland,
    I will try what you say and let you know how I get on. Thanks for your help
     
  6. malpaso

    malpaso TS Rookie Topic Starter

    Hi kimsland,
    sorry about the time delay, tried what you said but I am afraid every time avg does a scan it says I still have the trojan :eek:(
    thanks for your help though
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

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