Dear All I have been recieving the following Error message on Winxp. Error Signature: be BCP1: 804FC6E4 BCP2: 004FC121 BCP3:F5FB8A4 BCP4: 0000000B 0SVER: 5_1_2600 SP:0_0 PRODUCT:768_1 TECHNICAL INFORMATION: The following files will be included in this error report. C:\WINDOWS\MINIDUMP\MINI05304-01.DMP C:\DOCUMENTS~1\OWNER\LOCAL~1\TEMPWER1.TMP.DIR00\SYSDATA.XML. Error Caused by a Device Driver Thank you for submitting an error report. Unfortunately, we cannot provide you with specific information about how to resolve this problem at this time. The information that you and other users submit will be used to investigate this problem. Analysis A device driver installed on your system caused the problem, but we cannot determine the precise cause. Getting Help Depending on which situation is applicable to you, do one of the following: If this problem occurred after you installed a new hardware device on your system, the problem might be caused by the driver for the device. If you know the manufacturer of the device, contact the manufacturer's product support service for assistance. Some software, such as firewall and anti-virus software, also installs drivers. If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. If you know the manufacturer of the software, contact the manufacturer's product support service for assistance. If you don't know the driver's manufacturer and need help diagnosing and resolving this problem, contact your computer manufacturer's product support service. Updated drivers might be available on the Microsoft Windows Update Web site. At Windows Update, you can have your computer scanned and, if there are updated drivers available, Windows Update will offer a selection of drivers that you might be able to use. To learn more about updated drivers that might be available, visit Microsoft Windows Update. For information about Microsoft support options, visit Microsoft Product Support Services. You can track this error report by clicking the Track this error report link. If you choose to track your error report, you will be notified of resolutions to this problem as they are identified. Track this error report -------------------------------------------------------------------------------- Additional Technical Information How to Troubleshoot Hardware and Software Driver Problems in Windows XP (Q322205) URL: http://support.microsoft.com/?kbid=322205 How do I work out which device driver is causing the problem? I have tried using SISoftware Sandra but can't located the problem. Does anyone about this error? I am grateful for any advice.