Hello and welcome to Techspot.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.>
http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.>
http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.>
http://www.bleepingcomputer.com/forums/tutorial62.html
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
WildTangent
Close control panel.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
GameChannel.exe
xpupdate.exe
GameDrvr.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {4AA49065-61BA-E106-4AFA-CDCA7585AA1C} - C:\WINDOWS\qcxgu1.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (file missing)
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Search -
http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxmk361YYUS
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBIniti alSetup1.0.0.15.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8CC13DA5-C870-43D9-8B34-3B142DC8E137}: NameServer = 205.171.3.65,205.171.2.65
O17 - HKLM\System\CCS\Services\Tcpip\..\{D85CCF9A-241E-4EDA-BFD0-09930A1AF524}: NameServer = 205.171.3.65,205.171.2.65
O17 - HKLM\System\CCS\Services\Tcpip\..\{DB34D527-0ABB-4680-939A-9524B90162E8}: NameServer = 205.171.3.65,205.171.2.65
Only fix the above 017 entries, if they don`t belong to your ISP.
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Windows\
xpupdate.exe
C:\Program Files\
WildTangent Delete the entire folder.
Reboot into normal mode, turn system restore back on and rehide your protected OS files.
Important: Rename the file HijackThis.exe to HijackThis1991.exe and post a fresh HJT log.
Regards Howard :wave: :wave:
This thread is for the use of bkdickard only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.