I have been shown how to make Hotmail the default mail, but now it turns out it has to first be installed in order to do that and I can't find anything that shows how - first with simple step by step instructions for an 8.1 novice, and second without a whole bunch of unnecessary or confusing instructions that assume a quite a bit of 8.1 knowledge. This whole thing with 8.1 is so very unnecessarily confusing and complicated. No wonder so many people hate 8.1!! This is to help a 74 year old friend who was unfortunate enuf to have 8.1 on her very first computer she's ever used. Thanks much!