First this is Outlook 2003. I've gone into the Addin manager and Redemption is not listed. I'm getting an error where outlook tries to load "redemption" and it's annoying. Besides reinstalling outlook is there anyway to get rid of this message at the very least? Redemption doesn't seem to be doing anything one way or the other. As to how it got there, the computer was inherited from an office a few years back.