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HP 9100C Digital Sender Question

By Storm
Apr 29, 2004
  1. Hi,
    I am currently working in a help desk type position, and I have a customer who is having problems with his scanner. Every time he scans a document, it comes out slightly crooked and the left side of the scan is extremely faded. I have already tried to clean out the scanner, but that hasn't helped at all. If anyone has any suggestions, I would really appreciate it. Thank you.
     
  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Welcome to TechSpot

    I would say the lamp in that scanner is a goner.
    Also possible that someone opened the scanner and left fingerprints on the lamp...

    It is probably cheaper to buy a new scanner (from Canon or Epson, rather than HP).
     
  3. Storm

    Storm TS Rookie Topic Starter

    Thank you.

    That was very helpful.
     
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