HP doesn't recognize the hard drive

[Snowtown]

Hi everyone!

I've just bought new HP laptop and I was trying to install a Windows XP Professional. But when I got to the Windows Setup, the next window showed me the following message:

"Setup did not find any hard disk drives installed in your computer"

Can somebody please help me resolve this problem? I've never faced it before.

Thank you all in advance.

 

[Tmagic650]

Hi everyone!

I've just bought new HP laptop and I was trying to install a Windows XP Professional. But when I got to the Windows Setup, the next window showed me the following message:

"Setup did not find any hard disk drives installed in your computer"

Can somebody please help me resolve this problem? I've never faced it before.

Thank you all in advance.

This is a New laptop? What OS did it have on it when you bought it?

 

[Snowtown]

It had Free Dos.

 

[tipstir]

When you say new laptop? Brand new current or prior year. The only reason why it might not work because of the 2.5HD has to be 5400RPMs or 7200RPMs not 4200RPMS don't see to work. I've tried it nope...

 

[Tmagic650]

It had Free Dos.

A new HP laptop with Free DOS? I don't understand... Free DOS for monitoring medical equipment?

 

[tipstir]

Oh which Model do you have from HP? I can look it up and tell you what to get or what will work?

 

[Snowtown]

I managed to solve the problem. Here's what I did. In laptop BIOS I disabled SATA Native, and after that the system recognized the hard drive as PATA so it all worked fine.