Hello, I am having an issue with reinstalling the Officejet 7140xi software. Initially I had an error stating "Unable to start the application--the Java Virtual Machine cannot be loaded. Class not registered." I was able to get this to not appear by installing msjavax86.exe. I have tried HP 7140xi version 1.13 from their CD and version 1.12 from HP's website. Both of these version will just past the registering point and then the action dialogue box will change stating "Rolling Back". I have tried clearing out all cache, history, files & objects in Internet Explorer....turning off AVG and all other protection software. My computer is an IBM T43P laptop loaded with WinXP with 2GB of RAM. I have 1.5GB free on my C hard drive. Any assistance you could offer would be greatly appreciated! Thank you!