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HP "Runner File" error for "HP Updates."

By Cue Club 2
Jul 30, 2005
  1. Does anybody know why I keep getting this error message whenever I turn on my computer:

    Runner file name (Updates from H.P. exe) lacks a " (the app id, separator)


    I cannot receive any HP Updates while this error is active.
     
  2. blossom

    blossom TS Rookie

    error, runner file name

    I am getting the same error. Every time i start my computer up i get an error message
    runner file name(updates from hp.exe)lacks '-' (the app id separator)
    and i am no longer getting hp updates.
    HELP
     
  3. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You could always stop the updates from running on startup.

    Click start/run and type msconfig into the runbox and press the return key.

    Click on the startup tab and untick the hp updates(if there). Click apply/ok and reboot your computer. Once your computer has rebooted, you will see a screen that says "you have used msconfig to make changes etc" Tick the box that says not to run msconfig the next time the computer starts.

    Regards Howard :wave: :wave:
     
  4. Cue Club 2

    Cue Club 2 TS Rookie Topic Starter

    Thanks for your reply...I gained ten pounds waiting for someone to answer me...But better late than never, as they say!
     
  5. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    But for Blossom posting in this thread, I`d never have known it existed lol.

    Sorry you had to wait so long.

    Regards Howard :)
     
  6. blossom

    blossom TS Rookie

    Runner File Error

    Thank you Howard, I will try that. I have always received HP updates until this error message started popping up. Will it effect my PC if I no longer receive HP updates?
    Thank you :)
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    No it won`t affect your pc. You will still be able to get the updates, by going to the HP website and downloading them manually. You`ll just have to check the site from time to time.

    Regards Howard :)
     
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