HP4050 shared printer, one user cannot see tray 3

[gknauth]

I have an HP 4050 printer, that is a local printer on a station, and one of my other computers that prints to that printer, their tray 3 says Not Available. Can someone please tell me how I can fix that, so they can print to the 3rd tray. I know I have recently done this on another computer for a Network HP 4050 printer, but I don't remember what I did, I just kind of happened upon the fix. Thanks.

 

[k.jacko]

If each user has access rights, have you clicked in the advanced tab under properties and made sure tray 3 IS available?
You have to do this on each users setup.

 

[gknauth]

Yes, I have. This one user, next to Tray 3 in the properties, it says Not Available. There should be a way to make this available, because the printer does have 3 trays.

 

[k.jacko]

Can you take a screenie of that page in the properties tab and post it up please?

 

[gknauth]

Sure can, here it is.

 

[Cinders]

Hi Ya! He wanted you to post a picture not a text file of the properties tab.

 

[k.jacko]

lol.....bump!