HP4050 shared printer, one user cannot see tray 3

By gknauth
Sep 27, 2007
  1. I have an HP 4050 printer, that is a local printer on a station, and one of my other computers that prints to that printer, their tray 3 says Not Available. Can someone please tell me how I can fix that, so they can print to the 3rd tray. I know I have recently done this on another computer for a Network HP 4050 printer, but I don't remember what I did, I just kind of happened upon the fix. Thanks.
  2. k.jacko

    k.jacko TS Rookie Posts: 493

    If each user has access rights, have you clicked in the advanced tab under properties and made sure tray 3 IS available?
    You have to do this on each users setup.
  3. gknauth

    gknauth TS Rookie Topic Starter

    Yes, I have. This one user, next to Tray 3 in the properties, it says Not Available. There should be a way to make this available, because the printer does have 3 trays.
  4. k.jacko

    k.jacko TS Rookie Posts: 493

    Can you take a screenie of that page in the properties tab and post it up please?
  5. gknauth

    gknauth TS Rookie Topic Starter

    Sure can, here it is.
  6. Cinders

    Cinders TechSpot Chancellor Posts: 872   +12

    Hi Ya! He wanted you to post a picture not a text file of the properties tab.
  7. k.jacko

    k.jacko TS Rookie Posts: 493

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