TechSpot

I can receive but not send emails with Outlook Express

By perhogseth
Jan 22, 2007
  1. Hi there,

    My name is Per Hogseth and I am living in Trondheim, Norway.

    I have my own website here:
    www.powerful-psychic-reading.com

    and last Friday I suddenly couldn`t send emails with Outlook Express.

    No trouble receiving emails. Nobody seems to be able to help me.

    All setting in Outlook are correct. I must emphazise that. :)

    Here is the error message I receive when trying to send:

    Account: 'pehogset', Server: 'smtp.online.no', Protocoll: SMTP, Port: 25, Sikker (SSL): No, contakt error: 10060, Error code: 0x800CCC0E

    I am so frustrated about this, and hope that somebody can be of help.

    Thanks a lot.

    Best regards,

    Per Hogseth
    mail to: pehogset@online.no
     
  2. tomrca

    tomrca TS Rookie Posts: 1,051

    it is most likely a configuration problem. look to see if the ingoing and outgoing server is the same, eg, pop.online.no and smtp.online.no. server means the name of your internet provider. aol, ntlworl, tiscali etc. incoming port 110, out port 25.
    make sure that you have not inserted a space or a comma in error within the names of server
     
  3. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    see this reference

    it would appear that your firewall has blocked port 25.
    in the windows FW, add an exception for outbound tcp port 25
    any other FW
    Code:
    allow any destintation ip tcp port 25
     
  4. perhogseth

    perhogseth TS Rookie Topic Starter

    Hi Tomcra,

    I`m sorry, but there are no errors in the configuration.

    This happened suddenly on Friday, It has worked like charm
    for several years.

    It is a great mystery, but thank you for spending time on me! :)

    Have a great day!

    Best regards,

    Per
     
  5. perhogseth

    perhogseth TS Rookie Topic Starter

    Ican receive email but not send emails with Outlook Express

    Hi Jimbeard,

    Thank you for your reply.

    I`ve tried out your suggestion, but the result is as before.

    I tried to install another email program from Firefox, but this
    program could not find the smtp server.

    I repeat, this incident happen suddenly on Friday. I have never had
    any problems with the program before.

    Well, it seems that nobody here can help me either. Pity, but thanks
    anyway!

    Per
     
  6. mailpup

    mailpup TS Special Forces Posts: 8,455   +228

    Contact your email service provider. Perhaps their SMPT server is down.
     
  7. tomrca

    tomrca TS Rookie Posts: 1,051

    jobeard is probably right. one way to find out if it is the firewall, prepare a message shut down firewall and send it to yourself then open firewall.
     
  8. perhogseth

    perhogseth TS Rookie Topic Starter

    Hi again,

    All this has been done. Same result or no result.

    Per
     
  9. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    try this this post to verify your Internet connectivity

    and then try this to verify your outbound email:
    Please use your setting for your smtp server (including the correct port number [25 is the default] )
    Code:
    $ telnet techspot.com 25
    Trying 70.85.4.244...
    Connected to techspot.com.
    Escape character is '^]'.
    220 techspot.com ESMTP Sendmail 8.12.11.20060308/8.12.11; Mon, 22 Jan 2007 18:03
    :09 -0600
    if you don't see something like 220 techspot.com ESMTP Sendmail
    then your config is broken
     
  10. zipperman

    zipperman TS Rookie Posts: 1,423   +7

    What i do

    Outlook Express is controlled by your ISP.At least mine is.
    Have them check your Accounts/propertys/servers for the proper pop3 settings.
     
  11. YosefM

    YosefM TS Rookie Posts: 66

    Yes,
    do try Jobeard's test. Failure could indicate a number of things though.
    1) somehow your firewall has decided to block port 25
    2) your ISP is blocking access to any SMTP server but theirs (highly likely)
    3) your SMTP server is down

    Success in doing this manually means your account settings in OLEXP have become corrupt - to fix this simply delete the account & create it again using the new account wizard.

    Viel Gluck
     
     
  12. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    You are the master of your fate. While the ISP controls the
    server name and ports, you set the parms for your email client -- don't believe --
    remove them and wait for your ISP to reset them (but don't hold your breath too long).
     
  13. zipperman

    zipperman TS Rookie Posts: 1,423   +7

    Not in my case

    They told me their control and what to type in my Accounts section and not to use a Proxy.
    It's no secret,i pay them for this email in and out box.
    It has to have the right info for send and receive.
    pop goes the email.
    I hope this sinks in.
     
  14. perhogseth

    perhogseth TS Rookie Topic Starter

    I can receive but send emails with Outlook Express

    Hi there all you very nice people who have tried to help me! :)

    Mystery solved!

    My spam software provider (SPAM-fighter) asked me some days ago whether they could use my emailaddress lists to send a mailing and thoughtlessly I agreed.

    BUT, my ISP provider looked upon this as spamming and closed down my possibility to send any more emails.
    They didn`t tell me about this until yesterday, and when I told them about the whole thing, they opened the account again.
    So now I have access to the smtp server again and I am sending emails again.

    I feel a bit guilty about this matter having made you spend much time on this matter. The only thing I can say is "I am sorry", I did not know any better.

    But thanks again. I guess all of you had great solutions, but of course not the correct one! ;-)

    It was great meeting you. Now I know where to go the next time I have a real problem!

    Thanks again and have a great day!

    Best regards,

    Per :)
     
  15. zipperman

    zipperman TS Rookie Posts: 1,423   +7

    Look again

    But thanks again. I guess all of you had great solutions, but of course
    not the correct one! ;-)

    Outlook Express is controlled by your ISP.At least mine is.
    Have them check your Accounts/propertys/servers for the proper pop3 settings.
     
  16. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    opinions vary on this subject --- :knock: imo and years of experience -- no way. Your milage may vary.
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.