Having trouble deleting a virus I was told to do this; update Norton anti-viris, turn off systems restore, restart in safe-mode, run anti-virus and delete any visuis i find with the same name.All is OK untill I get to the Welcom screen, I click Addministrator. it says Loading your personal settings, The screen flicks then it says Logging off. I have tryed clicking on another account and the same thing happens. I can still turn off then restart in normal mode and it does the same things. I cannot get past the welcom screen,and I cannot find my recovery disks that came with this machine. Can anyone please help.