I need help. My cd/dvd driver doesnt work. The burner stopped working a while ago. A week ago I watched a dvd on the computer. Now the D drive doesnt even show in my computer. I can't reinstall the driver as I can't use the resource cd Dell have provided. I have been trying to install a new driver (an external pioneer dvd) but that wont work either. I think it is because its an internal driver, but I've been using it externally. Does anyone think that the Pioneer will work if put inside the box? Or can anyone tell how I can get my old cd drive working again. I am aware that the burner may never work again.