I have a black popup on my computer... trojan?

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I opened an email and I think it was a virus or trojan. I always have a black message popping stating: "Documents- and settings- c drive" and it always flashes up all the time. I know its a virus but does anyone know how to clean it?
Does anyone know any downloads for me to get rid of this virus?
Thanks
 
thanks kimland...
is it save to use this but than still do internet banking or should i just reformat the whole computer?
 
I always have a black message popping stating: "Documents- and settings- c drive"

I don't believe it is someone watching you.
Even these programs (that watch) usually watch keystrokes only
And, I don't believe that is what you have!

To avoid you replying back (as I keep going offline/ then online)
Please follow the above steps (This is a recording :) )
 
If I were you I'd run the above steps in full. (as they are way up there now) Here's the link again: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

Yes it is always wiser to confirm that you are virus /trojan free, before doing online banking. (Some users state they would rather re-install Windows before doing on-line banking, after trojans have been found) More info here: https://www.techspot.com/vb/topic65943.html

I do not wish to further comment, until you have done all steps, and provided the attachments (please refer to the link)
 
Hi behappy,

Kimsland has given you good advice I suggest you follow it. There is no way for any of us to know what is on your computer without seeing logs from the suggested programs.
 
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