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I have spyware and am unable to remove it. Hijack this log attached.

By MaelstroM
Sep 22, 2005
  1. Hello

    I stupidly clicked aan exe file I REALLY shouldnt have and my pc became riddled with all sorts of nastyness and would'nt even log on to my dektop. I have since spent many nicotine fuelled hours trying to clean up the mess I made but a few files are unwilling to shft and Im fresh out of ideas.

    One file in particular thats bugging me is "wuauclt1.exe" eveytime I delete this it reappears before my eyes. Would you good people be kind enough to look at my lof file and advise me how to make my pc squaky clean once more?

    Many thanks.
     
  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    C:\Documents and Settings\Dan\Desktop\HijackThis.exe
    put HijackThis in e.g C:\Program Files\HJT and NOT in Temp or on the Desktop!.

    Boot in Safe Mode, see how here.
    Switch System restore OFF, see how here.
    In Windows Explorer, turn on "show all files and folders, including hidden and system". See how here.

    Next, open Windows Task Manager by pressing CTRL+ALT+DELETE.
    Click the Processes tab, select the process (if there) and click End Process for:
    is-71PQ8.tmp
    wuauclt10.exe
    wudupdate.exe
    smmss.exe <<== watch spelling!
    Next, run a HJT scan and (if still there) place a tick-mark in the little square before:
    ...................................................................................................
    O3 - Toolbar: (no name) - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - (no file)
    O4 - HKLM\..\Run: [shell32] C:\WINDOWS\system32\wuauclt10.exe
    O4 - HKLM\..\Run: [Client Server Runtime Process] C:\WINDOWS\system32\smmss.exe
    O4 - HKLM\..\Run: [Windows update] C:\WINDOWS\system32\wudupdate.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    ...................................................................................................
    Now click on the Fix Checked button in HJT. Exit HJT.

    When done, from between the above dotted lines, delete the highlighted bold files.
    When a \directory-name\ is bold, delete everything in it, including that directory itself.
    Delete all files and directories from: C:\Documents and Settings\[username]\Local Settings\Temp
    Repeat this for ALL [usernames].
    Rightclick IE on the desktop, select Properties, click on Delete Cookies, and Delete Files.
    Delete ALL files and directories from: C:\WINDOWS\Temp (except files dated from TODAY).
    XP only: Delete ALL files from C:\WINDOWS\Prefetch.
    Boot normal. When all OK, switch System Restore back on.
     
  3. MaelstroM

    MaelstroM TS Rookie Topic Starter

    Kewl

    Thankyou

    Much of my problems are no more and things are running more somoothly.
    However, "wuauclt1.exe" not "wuauclt10" is still present. I did not try to remove it again as you did not tell me to :) Also, I was unable to delete "optimize.exe-1e71b34e.pf" and "optimize.exe-0703b288.pf" from the prefetch folder. Access is apparently denied. I considered contacting my system administrator but then I realzed it was me. That was a very strange conversation.

    Kindly look at my new and improved HJT log and let me know that things are ok once more in the land of me?
     
  4. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    I can't tell you anything about a program I don't see anywhere.

    Deal with it the same way as wuauclt10.exe

    The log is clean.
     
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