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I keep crashing. Sometimes randomly

By Gorthax
Jan 15, 2014
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  1. I keep getting BSOD either minutes after loading, or hours later, and majority of the time while gaming. I have the .dmp files for anyone to look at if they think they can help me narrow it down as I do not know what these files are talking about.

    https://www.dropbox.com/s/xrhoagaupj6iyge/my dmp files.rar
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    Can we know the specs of this computer? Laptop, desktop make and model?
    Ntoskrnl.exe
    SYSTEM_SERVICE_EXCEPTION
    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    PAGE_FAULT_IN_NONPAGED_AREA

    Are there any yellow (!) in the device manager?
    Gorthax likes this.
  3. Gorthax

    Gorthax TS Rookie Topic Starter

    It is an Asus G73JH. 6gb of RAM, ATI Mobility Radeon HD 5870, Intel Core i7 i7-720QM / 1.6 GHz, 500gb hdd. so in other words it is a laptop. no there are not any yellow exclamations in the device manager. I just reformatted it with a clean install for windows 7 home premium (64 bit) legit NOT pirated so we can rule that out.

    Btw, not using the laptop to post; as the laptop crashes whenever it feels like it.
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    just reformatted it with a clean install for windows 7 home premium ... Are all the ASUS drivers and Windows Updates installed?
  5. Gorthax

    Gorthax TS Rookie Topic Starter

    All asus drivers installed, it crashed the first time doing the windows updates. I will try to do the updates again, but I do not think it will help >_<
  6. Gorthax

    Gorthax TS Rookie Topic Starter

    Ok it crashed twice since I started this post. I have two new minidump files and a 330mb MEMORY.dmp file. Would the MEMORY.dmp file help to narrow down this situation?

    here are all the mini dump files including the two new ones which happened after posting last night and happened earlier today after I ran a memory test

    https://www.dropbox.com/s/4hbimgfzkgia23u/my dmp files_new_crashes.rar
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    Did the "clean" install complete without error?
  8. Gorthax

    Gorthax TS Rookie Topic Starter

    Yea the clean install yesterday had no errors. I have finally got the updates installed. So far no issues. I have Dota2 running right now against bots and I am just going to let it sit there. I ran Furmark to see if it was the gpu, but the gpu did not freak out or cause the system to crash.

    Weird thing to toss in too, not sure if it's related, but the sound is only coming out of the subwoofer located near the touch pad. Even with the realtek hd audio codecs installed
  9. jobeard

    jobeard TS Ambassador Posts: 13,407   +314

    For these errors
    • SYSTEM_SERVICE_EXCEPTION
      DRIVER_IRQL_NOT_LESS_OR_EQUAL
      PAGE_FAULT_IN_NONPAGED_AREA
    there are two possibilities:
    1. Bad memory
    2. Bad HD
    99% of the time it is the memory.
  10. Gorthax

    Gorthax TS Rookie Topic Starter

    Well surprisingly I am running my laptop for the past 4 hours right now with no issues. Still going to look into getting new RAM and a new hdd. I will keep this forum posted as I try new things. If I get another BSOD, I will post it


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