hello i would like to thank who ever is to help me in advance i really appreciate it. my problem is more like a chain reaction of problem that i found out one after another so i will have to go into a bit of detail here is a list of the main issues i have 1.unable to launch into safe mode 2.rootkit.tdss and rootkit.agent 3.out of date anti virus (which i plan to remove and replace with a free one like avg ,avira or avast but have a few question first) 4.google searches being redirected now i have tried several solutions to this problems which i have found in several tech forum including this one from post of other users who have had same or similar problem but before that i have one major question i must ask i am about to get my first external hard drive its going to be a 1T or 1.5T drive and i would like to put 120GB of videos, music and photos an some of those .exe file to install video player an editing video programs and codecs into that external drive. now this 120GB are mostly videos i download from safe sites that i know don't contain infected files so everything that i download from videos to music to those .exe file that are use to install programs all go to one folder now i would like 2 just grab that whole folder and move it to the brand new external hard drive but i am afraid that what ever infection virus, malware or spyware that i might have has can get into this folder and will move to the external hard drive when i tried to move the stuff to it or if by just plug in the external hard drive to my comp will get the external hard drive infected. the folder that has everything inside is right on the desktop so its not deep inside my computer basically my question would be can i connect my new external hard drive to this computer? if yes can i move that whole folder with all those files into the external hard drive? if no are there any files in that folder at all that i can move to my external hard drive? i am about ready to reboot my comp to factory settings but saw this forum and would like to give it one final chance before i lose everything. i am unable to finish this post at this moment due to time. due to work and the current holidays i wont be able to reply right away and might only be able to check this page once or twice a day so please do not think i have abandon this post. please do not close or lock this post i really do need the help and will appreciate it. please do not link me to guides to get rid of the problem i listed above yet since i have tried several and non have work and some i cant even try due to not being able to launch in safe mode. i will put more detail in the problem i have once i come back it would be very helpful if when i check again i know i can backup my files into my external hard drive or not i leave you with this attachment of a malwarebyte's anti-malware log of a full scan i did the day everything went from bad to worst View attachment mbam-log-2009-11-18 (17-40-54).txt i will go over the detail of that log and what i did and what happen afterward. I'm not very good with computer but i do very well at following instruction when directly give to me. sorry for my grammatical errors am not use to writing or posting much and thank you very much i really appreciate your help since i feel like am in a hole that has spike coming out of the wall and their closing in hopefully someone might trow me a rope from above and save me.