i need help...what am i doing wrong

By -Nick-
Dec 31, 2006
  1. hey everybody,

    first post here so be helpful lol

    ok well i just got a new rig for xmas:
    core 2 duo e6300, asrock 775 dual-VSTA, geil pc6400 ddr2 2x1gb, corsair 520W psu, western digital 320gb sata, nvidia 6200 agp (replacing it at the end of next the month hopefully).

    i am having a constant problem in which the computer constantly restarts itself randomly or else the screen turn off and comes up no signal. this happens everytime i am in game and randomly when i am just on the net. the screen also turns off and comes up no signal when i boot up just before it the welcome screen comes up (i can see the mouse cursor for like a sec then the screen goes out)

    i have noticed that the computer will stay on for hours if it is idle but if i am doing alot it will barely last 20 mins. i have checked temps and they are fine (using intel TAT). i find i can run the computer fine as long as i am only running windows programs (eg. internet explorer, windows messenger, office) but if i use msn messenger and opera web browser it tends to happen quicker.

    i have the same error everytime: systems error - category (102) - event ID 1003

    also the computer is very slow and laggy being that it is a core 2 duo.

    please reply asap

    cheers Nick
  2. nismo91

    nismo91 TS Evangelist Posts: 900   +15

    Welcome to techspot ! ;)

    Looks like you are having trouble with your software i.e. OS and apps
    as your pc could stay up when idle..

    I suggest you to google this trouble as you're in hurry and also look at your event viewer & minidumps. Assuming your error aren't those BSOD, most probably event viewer would show the error details. Programs incompatibility, virus, bugs, and conflict also could lead to this.
    however if the troubles are really on the SW, i greatly recommend you to move this thread to "windows os" thread so that it's relevant and more hands will help you quickly.
  3. -Nick-

    -Nick- TS Rookie Topic Starter

    thanks man, oh sorry i thought this could be a hardware fault.
    what's minidumps? and what's BSOD. is there any sort of test i could do to check this?
  4. DonNagual

    DonNagual TechSpot Ambassador Posts: 2,404

    Click on the link in my signature for random crashes. There is a detailed troubleshooting guide to help you find what is causing your crashes.

    Hopefully it is just a driver issue, but the other two main suspects are ram and PSU. Good luck!
  5. -Nick-

    -Nick- TS Rookie Topic Starter

    thanks alot will try everything in that guide....lets hope it works

    this came up in the windows help bit:

    Product: Windows Operating System
    Event ID: 1003
    Source: System Error
    Version: 5.2
    Symbolic Name: ER_KRNLCRASH_LOG
    Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

    A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.

    User Action
    No user action is required.


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  6. sghiznaneck

    sghiznaneck TS Maniac Posts: 403

    Is your computer a pre built from Dell or HP or some other manufacturer or was it a build it yourself?? If it was premanufactured, there should be a recovery program with it. I would run the program since there appears to be an error with the Windows kernal. This is an operating system error. By doing a restore, it should fix the problem.
  7. -Nick-

    -Nick- TS Rookie Topic Starter

    i built it myself

    windows has told me it is a problem with my video card
  8. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Almost certainly either a memory error, or a video card failure, and the NVidia you have is famous for it. Windows sort of confirms it. Test by trying another borrowed video card of any brand. If the error remains, trade out the memory.
    If you run MemTest86 for at least four hours, or overnight, you will confirm or rule out that part of the problem.
  9. -Nick-

    -Nick- TS Rookie Topic Starter

    well i ran memtest before for like 2 hours and got nothing, i will do it again overnight and confirm that with you tomorrow
    i was intending to get a new grahpics card this month (XFX 7950GT XXX 512mb) but i think i neew a new mobo to run that so will have to wait until i get another 100 quid
    would an old pci graphics card be ok to test or could i not use it?
  10. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Any old graphics card should be fine as a test, but for a full test, you will also need the drivers for it.
  11. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,714   +397

    You could use a PCI graphics card, you can also use a PCIe graphics card, so you don't need a new motherboard. That board limits its PCIe to 4x rather than 16x as a tradeoff for supporting 8x AGP.

    Have you tried different video drivers? Is your RAM in Flexibility mode in the BIOS? If not set it to that for a while.
  12. cfitzarl

    cfitzarl TechSpot Chancellor Posts: 1,975   +9

    It stands for Blue Screen of Death :haha: .
  13. cfitzarl

    cfitzarl TechSpot Chancellor Posts: 1,975   +9

    I never understood the point of adding in an AGP 8X slot, while reducing the bandwidth of the PCI-Express Slot :suspiciou ?
  14. -Nick-

    -Nick- TS Rookie Topic Starter

    i only got this mobo as temp as it was a cheap board with ddr2 and agp and support c2d

    i think i will get a nice gigabyte ds4...what you think?

    running memtest atm been going for 50 mins now errors so far and 1 long will it take to finish?

    will keep yous updated
  15. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    run memtest for at least 7 passes
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