TechSpot

I think I may have a worm

By Nick72992
Jul 7, 2009
  1. ok yesterday i tried to run disk defrag and then it all started
    first thing was it restarted itself then when it started back up the video went to like 4 bit or something and my mouse doesnt work so i ran spybot search and destroy it found a bunch of things and i fixed them but it didnt fix my problem so i went to my computer and tried to enter the windows folder it just shut the window and when i attempt to start taskmgr it just flicks off so i held it and a bunch opened allowing me to read the tittle on the taskbar and it was called ntvmd or somethingi think thats right.
    but my regedit still works i was looking at other posts here to see if i could fix it and they said their regedit didnt work along with the tskmgr
    please help

    sorry about the double post
    i miss tittled it
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Download and run free Malwarebytes and Glary Utilities, and CCleaner
     
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

  4. Nick72992

    Nick72992 TS Rookie Topic Starter

    My pc doesnt have internet access im on a labtop right now and my mouse on my pc doesnt work but ill try to download them here and transfere the files via either cd or flashdrive
     
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Using the flash drive will work. Have you tried accessing the system in Safe Mode? As for "my regedit still works"- suggest you don't make changes there for now.
     
  6. Nick72992

    Nick72992 TS Rookie Topic Starter

    yea im useing the flash drive and in safe mode the picture quality is back to normal but still cant use mouse and idk what else to do in safe mode
    ps i dont know what regedit is so i didnt do anything there

    btw i tried running avast anti virus and it says that the initialization of base library failed
    nvm i did the restart and it works
     
  7. Nick72992

    Nick72992 TS Rookie Topic Starter

    ok i ran most of the steps but #s 4, 6, and 7 did not work
    #4 the malware protection scan thing had a "run-time error '50003' unexpected error"
    java is unable to download an update for installation
    and highjack this has bad image issues it says "the APP. or DLL C:\windows\system32\oledlg.dll is not a valid windows image" then it just closes
    if you can help any more id highly appreciate it and thanks for helping me so far
     
  8. Nick72992

    Nick72992 TS Rookie Topic Starter

    Scan logs

    Here are the logs to the scans that worked
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Sounds like you will have to do a clean Windows reinstall. Can you provide us with your complete computer specs? You may have a harware issue too
     
  10. Nick72992

    Nick72992 TS Rookie Topic Starter

    can you explain what a computer specs constist of
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Make and model number. Amount of memory, hard drive space and OS or operating system... Windows XP, Vista etc. Click on the System Specs link on the top right side on any of my posts. You will get the idea
     
  12. Nick72992

    Nick72992 TS Rookie Topic Starter

    o well my computer was put together by my dad it isnt a name brand i have a winfast mother board creative sound card 1 hard drive i think its either 300gb or 500gb windows xp professional
    but i dont have the windows os cd
    my video card is radeon 9600 series

    my dad has a single terrabyte on his
     
  13. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I would like to see logs from the following programs:

    Malwarebytes
    Superantispyware
    HijackThis
    Full system scan with antivirus.

    We require these programs be run first in the malware cleaning.
    http://www.techspot.com/vb/topic120350.html
     
  14. Nick72992

    Nick72992 TS Rookie Topic Starter

    malwarebytes wouldnt work it had an error as stated in post 7
    same with HiJackThis it wouldnt open or it did and just flashed back off iv stated this in post 7
    all the logs i got are in post 8
     
  15. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I missed that comment. Sorry.

    Run the Error Check:

    My Computer> right click on Local Drive- usually C-Properties> Tools> Error Checking> Check both boxes on the screen that comes up> OK> Close the message that comes up> Reboot.

    Checking will begin in a few seconds. See if you can run the programs after that. IF you still can't, run the system file checker- SFC. You may need the disc for the OS for this.

    From Bleeping computer: System File Checker SFC
     
  16. Nick72992

    Nick72992 TS Rookie Topic Starter

    the error check didnt work
    what if i didnt have the cd what would i do
     
  17. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Use the XP install disc that Bobbye mentions. Boot from the CD. When you get to the place where it shows your hard drive partition, select "repair" and it will look like it is installing XP fresh. follow the on-screen instructions and when it is finished, all your programs, data, settings and desktop with remain the same
     
  18. Nick72992

    Nick72992 TS Rookie Topic Starter

    what is ntdvm
     
  19. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

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