GeorgiaGirl47
Posts: 35 +0
Ok, let's see if I can explain this without sounding like a complete *****:
I have a Dell Inspiron 6000 laptop (with windows XP pro) that has been a pain since I got it. This is about the 5th or so time it has crashed.
I was having a problem with a game I was playing a few weeks ago...after a few days of playing, the saved game would be purged and I'd start all over only to have it happen again. I contacted tech support for this game and they looked at all of my system info and informed me that I had extremely low disk space. I went on a mission to free up space -- uninstalling unused programs, deleting old files, and files I don't use anymore. I managed to free up some space, but not a lot. I couldn't figure out why I had so much disk space that was not free because I was down to the bare necessities on my computer along with a few small programs.
Anyway, yesterday I started getting the error message saying that "windows/system32/config/system" was corrupt or missing...I ran chkdsk, tried to fix it and reset my computer, and now Windows won't load at all - I get a black screen. After tons of googling, I've tried booting from the CD to do a repair install, I've tried...well just about everything over the past 24 hours that I could find and nothing works.
So...I am considering doing a clean install of windows again. I will lose some word documents that I need, but I guess I have no choice in the matter.
I did have to reinstall windows again before and the computer was like it was when I originally got it, but I could still find all of my old folders when I did a search for them. This makes me wonder if I had possibly had windows installed twice and that was possibly why I had little to no disk space?? I've been having so many issues with the computer though, to completely wipe out windows and start over kind of sounds like a good idea.
I just want to make sure it IS a good idea, make sure I can completely wipe any old versions of Windows clean and start fresh like the computer was when I got it, and make sure I am not missing something...because I'm not 100% on what I'm doing or how to do it!
Any help or suggestions will be VERY VERY appreciated.
Thanks!
I have a Dell Inspiron 6000 laptop (with windows XP pro) that has been a pain since I got it. This is about the 5th or so time it has crashed.
I was having a problem with a game I was playing a few weeks ago...after a few days of playing, the saved game would be purged and I'd start all over only to have it happen again. I contacted tech support for this game and they looked at all of my system info and informed me that I had extremely low disk space. I went on a mission to free up space -- uninstalling unused programs, deleting old files, and files I don't use anymore. I managed to free up some space, but not a lot. I couldn't figure out why I had so much disk space that was not free because I was down to the bare necessities on my computer along with a few small programs.
Anyway, yesterday I started getting the error message saying that "windows/system32/config/system" was corrupt or missing...I ran chkdsk, tried to fix it and reset my computer, and now Windows won't load at all - I get a black screen. After tons of googling, I've tried booting from the CD to do a repair install, I've tried...well just about everything over the past 24 hours that I could find and nothing works.
So...I am considering doing a clean install of windows again. I will lose some word documents that I need, but I guess I have no choice in the matter.
I did have to reinstall windows again before and the computer was like it was when I originally got it, but I could still find all of my old folders when I did a search for them. This makes me wonder if I had possibly had windows installed twice and that was possibly why I had little to no disk space?? I've been having so many issues with the computer though, to completely wipe out windows and start over kind of sounds like a good idea.
I just want to make sure it IS a good idea, make sure I can completely wipe any old versions of Windows clean and start fresh like the computer was when I got it, and make sure I am not missing something...because I'm not 100% on what I'm doing or how to do it!
Any help or suggestions will be VERY VERY appreciated.
Thanks!