Identifying a program?

By Edward Beyer
Jul 1, 2014
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  1. I recently had a blue screen of death appear on my windows 8 computer. the message itself I understood= SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    But the program it named as the culprit is one I cant find wherever I look. Is there anyone out there who can identify this program - Rbtbh.sys
    Thanks
  2. dansharp2014

    dansharp2014 Newcomer, in training

    You might try this site (minus windowsexeallkiller) the information may be deleated but as always do a back up of the registry.
    I'm neglecting to ask can you get into windows in safe mode?
    What operating system?
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    It is a bogus driver... You may have a malware infection active...
  4. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,753   +163

    If your pc or laptop supports a Agere wireless card. This is the latest driver. This may well be your problem.


    Enterasys RBTBH-R2W - WikiDevi


    If not it could as TMagic has suggested.
  5. riyan harris

    riyan harris Newcomer, in training

    A blue screen of death, also called a stop error, will appear when issue is so serious that windows must stop completely. A blue screen of death is usually hardware or driver related. Most BSODs show a Stop code that can be used to help figure out the root cause of the Blue Screen of Death.
  6. Edward Beyer

    Edward Beyer Newcomer, in training Topic Starter

    I run windows 8 os, and I can go into safe mode if necessary. I also have a Ralink RT3290 wireless card. I am afraid I do not know how to back up my registry but I can find that so I will take a look. As for the malware infection, I suppose it might be, but I have been using SlimCleaner and Avast in conjunction to prevent malware and such. could one really get past the two together?
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    Upgrade to Windows 8.1, but before you do remove Avast. Windows 8 has its own antivirus and antimalware program built-in. Any addition of a 3rd party antivirus program will interfere with Windows 8 and cause instability. SlimCleaner should be okay to use
  8. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,753   +163

    Quick question. Why would a third party antivirus interfere with Win8.1? I run Nod 32 for over a year now with no problems. I was just curious.
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    Nod32 is a purchased program isn't it? It might be able to "work" with Windows Defender without producing problems. It is the "free" antivirus programs that try to turn off or alter Windows firewall and Windows Defender that may cause instability. I run only Windows Defender and a temp file cleaner on my Windows 8.1 Enterprise edition. I don't have any problems either
  10. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,753   +163

    Yes it is a paid program. The way I understand it. From what I have read. Windows turns off windows defender. When a third party antivirus is installed. But I still use windows firewall. I do not care for Nod32. Firewall'. Thanks for the answer. I really have not use any other antivirus in over ten years. So I have not ran across that problem. On any of my computers. I will make note of that. For future use.
    Last edited: Jul 6, 2014
  11. Edward Beyer

    Edward Beyer Newcomer, in training Topic Starter

    Are you sure defender and firewall on 8.1 will be enough? whenever my computers have not had a program like avast, they have been excessively targeted by viruses in my opinion. my avast is paid as well, and has never seemed to cause me problems
     
  12. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,753   +163

    If it not causing problems use it. If it dose then switch back to window defenders..
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    Try using only Windows Defender and delete Avast completely. See if this solves your problems. If not, re-install Avast... Simple right?
    Cobalt006 likes this.


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