This problem is driving me crazy because it seems the solution should be simpler.
Windows XP SP2 machine. All Microsoft updates performed.
IE 6.0 won't browse correctly. It usually goes to the first page, and then if you type a URL, it hands for, oh, 5 minutes, and just says "Done" on the status bar. Sometimes it refuses to acknowledge that it is connected and attempts to use dial-up settings. Firefox works fine. Other info- the machine pumps out like 8 General Host Process errors (all the same, though) at every startup here:
C:\DOCUME~1\LISASP~1\LOCALS~1\Temp\WER4bde.dir00\svchost.exe.mdmp
C:\DOCUME~1\LISASP~1\LOCALS~1\Temp\WER4bde.dir00\appcompat.txt
This apparently began on this computer and moved to two brand new duo core Dells at this small office on a workgroup.
What I've tried, loosely in order:
*Can ping gateway, can ping google.com
*chkdsk
*SAV 10.4 corp. updated- found nothing, clean
*AdAware- found a few things, now clean
*HiJackThis- VERY little now in startup, mostly SAV stuff
*sfc/ Scannow, clean
*Generic Host Process hotfix (didn't remove GHP errors)
*Regclean
*CCleaner
*netsh winsock reset catalog
*Reinstalled IE 6.0
*Tried 7.0, uninstalled it (wouldn't even connect)
*MS Defender/anti-spyware beta 2
*Symantec MBlast Worm tool
*WinsockXP fix
*TrojanHunter 4
*Checked Autoruns
*Uninstalled Dell printer drivers and software for some crap free printer (a810) they got (thought it could cause Generic Host Process errors, as I've heard of some crappy HP all in one and some Dells doing it).
*Checked HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9
and of course run and runonce.
Basically, I'm not sure where to go from here. I was going to try to reinstall SP2, and then I don't know what to do. I was going to run a few other anti-spyware tools, maybe Spybot and Spysweeper. Also, this is my first post, and I'm pretty new to this. Maybe you could advise whether my troubleshooting pattern is ok, or whether some of the stuff is redundant or moot, or the wrong order, or had nothing to do with the symptoms.
Thanks,
Shane Barber
Windows XP SP2 machine. All Microsoft updates performed.
IE 6.0 won't browse correctly. It usually goes to the first page, and then if you type a URL, it hands for, oh, 5 minutes, and just says "Done" on the status bar. Sometimes it refuses to acknowledge that it is connected and attempts to use dial-up settings. Firefox works fine. Other info- the machine pumps out like 8 General Host Process errors (all the same, though) at every startup here:
C:\DOCUME~1\LISASP~1\LOCALS~1\Temp\WER4bde.dir00\svchost.exe.mdmp
C:\DOCUME~1\LISASP~1\LOCALS~1\Temp\WER4bde.dir00\appcompat.txt
This apparently began on this computer and moved to two brand new duo core Dells at this small office on a workgroup.
What I've tried, loosely in order:
*Can ping gateway, can ping google.com
*chkdsk
*SAV 10.4 corp. updated- found nothing, clean
*AdAware- found a few things, now clean
*HiJackThis- VERY little now in startup, mostly SAV stuff
*sfc/ Scannow, clean
*Generic Host Process hotfix (didn't remove GHP errors)
*Regclean
*CCleaner
*netsh winsock reset catalog
*Reinstalled IE 6.0
*Tried 7.0, uninstalled it (wouldn't even connect)
*MS Defender/anti-spyware beta 2
*Symantec MBlast Worm tool
*WinsockXP fix
*TrojanHunter 4
*Checked Autoruns
*Uninstalled Dell printer drivers and software for some crap free printer (a810) they got (thought it could cause Generic Host Process errors, as I've heard of some crappy HP all in one and some Dells doing it).
*Checked HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9
and of course run and runonce.
Basically, I'm not sure where to go from here. I was going to try to reinstall SP2, and then I don't know what to do. I was going to run a few other anti-spyware tools, maybe Spybot and Spysweeper. Also, this is my first post, and I'm pretty new to this. Maybe you could advise whether my troubleshooting pattern is ok, or whether some of the stuff is redundant or moot, or the wrong order, or had nothing to do with the symptoms.
Thanks,
Shane Barber
