I tried about 20 times to install the IE6 upgrade from IE5.5 on my Windows ME system over the last 6 months. It constantly failed, then i found a forum that recommended moving the contents of the hidden 'Uninstall Information' folder in the IE folder in Prog Files, into a temporary folder whilst upgrading. I did this last Sunday and it installed okay but created a whole new set of files in the uninstall folder, most with the same names. I left them in place & the others hidden but could not get onto the 'net or use e-mail, despite checking all settings etc. I swapped the files, carefully -using another temp folder, but still could not get online. All ISP settings (ntlworld) are correct. Thinking the upgrade may have been incomplete i tried re-installing it, but of course it failed -no doubt due to the now re-occupied Uninstall Info folder. It went back to 5.5! and after some re-checking of settings (sorry -not sure what i did!) i got back online but e-mail still won't work. I cannot send or receive. System Restore in ME keeps failing so i can't go back to my pre-upgrade status. Although NTL have been doing some work on their systems i know it's not 'their end' as i can log-on through their Homepage and read e-mails. Thinking that the reverted IE5.5 version may not be the full 5.5 i re-installed ME, which i hoped would re-install the full 5.5(?) Internet is still okay but i just cannot get e-mail working. Broadband Medic says the server may be off, but i connect ok with my Laptop. My connection is 600k broadband. My settings are for LAN connection, and the box "Never dial a connection" is checked. Incoming mail server is defined as POP3 and 'Always Connect to this Account" is checked for LAN. The POP and SMTP addresses are correct, as are the port numbers -i don't see why these would have changed anyway. Can anyone please offer any advice? Many Thanks In Advance.