TechSpot

iexplore.exe still running and popups

By layrubr
Nov 4, 2007
  1. i followed all the steps of the malware/spyware romoval thread and i still have iexplore.exe task still running even when i end the process it comes right back up(unless i disconnect from the internet) also i get popups through IE all the time this has only been happening for a week and i cant fix it.

    here is my log file from highjack this

    70.58.63.180/is230/f07/farnswortha/common/log.txt

    i need help
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome top Techspot.

    You need to post the requested log files as attachments as well as the Panda Antirootkit results.

    Regards Howard :wave: :wave:

    This thread is for the use of layrubr only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. layrubr

    layrubr TS Rookie Topic Starter

    sorry its my first post. i dont know how to get the log file from panda but it always says it didnt find anything when i run it. here it the highack this log file
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I need to see the following log files as attachments.

    Post fresh HJT, AVG Antispyware and Combofix logs.

    See HERE for instructions.

    Regards Howard :)
     
  5. layrubr

    layrubr TS Rookie Topic Starter

    it wont let me upload the attachments and it wont let me do links so just at h t t p : / / in from of the address. i also can get the log file from panda becuase i dont know how but it always says it didnt find anything
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I don`t need you to upload the panda scan, The fact it didn`t find any rootkits is enough for me.

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Code:



    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log. Also, please attach the AVG Antispyware log.

    Regards Howard :)

    This thread is for the use of layrubr only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. layrubr

    layrubr TS Rookie Topic Starter

    here are all the file you asked with the tasks preformed
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Delete all files in AVG Antispyware quarantine.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    EvenSystems

    Close the services window.


    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    team htm.exe
    Move stop.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [Base road long save] C:\Documents and Settings\All Users\Application Data\File dvd base road\team htm.exe

    O4 - HKCU\..\Run: [Tray Debug] C:\DOCUME~1\ANTHON~1\APPLIC~1\BOLTWA~1\Move stop.exe

    O23 - Service: EvenSystems - Unknown owner - c:\Recycler\svchost.exe (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or folders(if there).

    c:\Recycler\svchost.exe
    C:\DOCUME~1\ANTHON~1\APPLIC~1\BOLTWA~1
    C:\Documents and Settings\All Users\Application Data\File dvd base road
    C:\qoobox

    Reboot into normal mode and rehide your protected OS files.

    Go HERE, download and install the latest version of Java.

    Once it`s installed, go to add remove programmes in your control panel and uninstall all previous versions of Java, except version 6 update 3. Close Control panel.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :)

    This thread is for the use of layrubr only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  9. layrubr

    layrubr TS Rookie Topic Starter

    Everything apears to be back on track thanks a Bunch here is my log file from hijack this

    iexplore.exe is still there and taking up considerable memory
    not sure what to say.
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Clean now.

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Edit: Just seen your other post.

    Post a fresh Combofix log.

    Regards Howard :)

    This thread is for the use of layrubr only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...