TechSpot

Iexpolre will kill me!

By abuzaid
Jul 18, 2010
  1. In my task manager i have a process named iexplore.exe up and its using my memory it keeps increasing, i've also ended the process on the task manager and still it comes back and starts and takes even more memory according to my task manager,
    regarding to pervious topics i've atached MRB report,


    REGARDS,
    ENG.Mohammed Abuzaid
     

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 52,898   +344

  3. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    Thank's for your reply i'll check your link.
     
  4. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Sure thing :)
     
  5. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    soory for delay ,please help
     

    Attached Files:

  6. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    bootkit_
    Bootkit Remover
    (c) 2009 eSage Lab
    www.esagelab.com

    Program version: 1.1.0.0
    OS Version: Microsoft Windows XP Professional Service Pack 2 (build 2600)

    System volume is \\.\C:
    \\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00
    Boot sector MD5 is: 6def5ffcbcdbdb4082f1015625e597bd

    Size Device Name MBR Status
    --------------------------------------------
    232 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


    Done;
    Press any key to quit...
     
  7. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    please help me
     

    Attached Files:

  8. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    mr broni i'm waiting 4 your solution
     
  9. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    1. Please, be patient. I'm only a volunteer and I'm not here 24/7. Bumping your topic will NOT speed up my response.
    2. Do NOT perform any steps, scans and other computer changes, but only those, I ask for.

    =======================================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  10. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    thank's a lot ,
    check combo log
     

    Attached Files:

    • log.txt
      File size:
      18.7 KB
      Views:
      1
  11. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.
    Upload following files to http://www.virustotal.com/ for security check:
    - c:\windows\system32\ALJ_IT_SSS.scr
    IMPORTANT! If the file is listed as already analyzed, click on Reanalyse file now button.
    Post scan results.

    =====================================================================

    Are you required to use proxies?
    What interest me are these two settings:

    uInternet Settings,ProxyServer = headofficeprx1:80
    uInternet Settings,ProxyOverride = *.aljnet;*.alj.net;10*;132*;*.tns.ne.jp;*.toyota.co.jp;*.alketab.com;gmj.gallup.com;gx.gallup.com;*.mercer-scanner.com;*.uis.com.sa;*.toyota.com.sa;*.translate.google.com;*.toyotasaudi.com;*.alj.com;*.lexus.com.sa;*.babrizqjameel.com;*.aljcsp.org;*.toyotagkc.com;*.surveymonkey.com;172.16.2.20;*.tamm.net.sa;91.74.237.135;*.Nafisashams.com;*.elm.com.sa;213.42.72.186;*.195.170.180.*;*.hostgator.com;constituency.gallup.com;*chrysalishrdonline.com;<local>
     
  12. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    ALJ IS my company .and i use proxies in my work.
    c:\windows\system32\ALJ_IT_SSS.scr this is not virus
    uInternet Settings,ProxyServer = headofficeprx1:80
    uInternet Settings,ProxyOverride = *.aljnet;*.alj.net;10*;132*;*.tns.ne.jp;*.toyota.co.jp;*.alketab.com;gmj.ga llup.com;gx.gallup.com;*.mercer-scanner.com;*.uis.com.sa;*.toyota.com.sa;*.translate.google.com;*.toyotasau di.com;*.alj.com;*.lexus.com.sa;*.babrizqjameel.com;*.aljcsp.org;*.toyotagk c.com;*.surveymonkey.com;172.16.2.20;*.tamm.net.sa;91.74.237.135;*.Nafisash ams.com;*.elm.com.sa;213.42.72.186;*.195.170.180.*;*.hostgator.com;constitu ency.gallup.com;*chrysalishrdonline.com;<local>

    all those operations regarding my work>

    thank for your advice & i'm waiting 4 you.
    you r so smart.
     
  13. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Is iexplore.exe still bothering you?
     
  14. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    should i restart my PC?
     
  15. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    yes it is stil exist
     
  16. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    After restart?
    Do you have IE open, or iexplore.exe is present also with IE closed?
     
  17. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    when i close IE there is no iexplore.exe
    it's appearing only when i open the browser
     
  18. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Well, it's completely normal then.
    Every open program will create a process, which will be listed in Task Manager.

    Do you have any other issues with your computer?
     
  19. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    cpu usage is very high only iexplore do that !!!
     
  20. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
    Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
    Click on View > Select Colunms.
    In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
    Go File>Save As, and save the report as Procexp.txt.
    Attach the file to your next reply.
     
  21. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    here is the report
     

    Attached Files:

  22. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Your CPU usage is perfectly fine.
    System Idle Process (CPU NOT used) is listed at 91.30%


    So, let's keep checking for some other issues.

    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:



    netsvcs
    drivers32 /all
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\system32\*.wt
    %systemroot%\system32\*.ruy
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\system32\spool\prtprocs\w32x86\*.tmp
    %systemroot%\*. /mp /s
    /md5start
    /md5stop
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  23. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    OLT Files attached Thank you for your patiance
     

    Attached Files:

  24. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    You're welcome :)

    Update your Java version here: http://www.java.com/en/download/installed.jsp
    During installation, make sure to UN-check any pre-checked extra "garbage" installation, like Yahoo toolbar, or others (if offered).
    Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista/7).

    ========================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      DRV - File not found [Kernel | On_Demand | Stopped] -- C:\DOCUME~1\zaidmh\LOCALS~1\Temp\catchme.sys -- (catchme)
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
      @Alternate Data Stream - 122 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:0348410E
      
      :Services
      
      :Reg
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
      "DisableMonitoring" =-
      
      :Files
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
     
  25. abuzaid

    abuzaid TS Rookie Topic Starter Posts: 20

    am i infected or not can i know?
     
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