Inactive Iexpolre will kill me!

[abuzaid]

In my task manager I have a process named iexplore.exe up and its using my memory it keeps increasing, I've also ended the process on the task manager and still it comes back and starts and takes even more memory according to my task manager,
regarding to pervious topics I've atached MRB report,


REGARDS,
ENG.Mohammed Abuzaid

 

[Broni]

Do NOT run any powerful tools like MBRCheck by yourself. You can make your computer UN-bootable.

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

 

[abuzaid]

Thank's for your reply i'll check your link.

 

[Broni]

Sure thing

 

[abuzaid]

Soory for delay ,please help

 

[abuzaid]

bootkit_
Bootkit Remover
(c) 2009 eSage Lab
www.esagelab.com

Program version: 1.1.0.0
OS Version: Microsoft Windows XP Professional Service Pack 2 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00
Boot sector MD5 is: 6def5ffcbcdbdb4082f1015625e597bd

Size Device Name MBR Status
--------------------------------------------
232 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Done;
Press any key to quit...

 

[abuzaid]

Please help me

 

[abuzaid]

mr broni i'm waiting 4 your solution

 

[Broni]

1. Please, be patient. I'm only a volunteer and I'm not here 24/7. Bumping your topic will NOT speed up my response.
2. Do NOT perform any steps, scans and other computer changes, but only those, I ask for.

=======================================================================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[abuzaid]

Thank's a lot ,
check combo log

 

[Broni]

Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.
Upload following files to http://www.virustotal.com/ for security check:
- c:\windows\system32\ALJ_IT_SSS.scr
IMPORTANT! If the file is listed as already analyzed, click on Reanalyse file now button.
Post scan results.

=====================================================================

Are you required to use proxies?
What interest me are these two settings:

uInternet Settings,ProxyServer = headofficeprx1:80
uInternet Settings,ProxyOverride = *.aljnet;*.alj.net;10*;132*;*.tns.ne.jp;*.toyota.co.jp;*.alketab.com;gmj.gallup.com;gx.gallup.com;*.mercer-scanner.com;*.uis.com.sa;*.toyota.com.sa;*.translate.google.com;*.toyotasaudi.com;*.alj.com;*.lexus.com.sa;*.babrizqjameel.com;*.aljcsp.org;*.toyotagkc.com;*.surveymonkey.com;172.16.2.20;*.tamm.net.sa;91.74.237.135;*.Nafisashams.com;*.elm.com.sa;213.42.72.186;*.195.170.180.*;*.hostgator.com;constituency.gallup.com;*chrysalishrdonline.com;<local>

 

[abuzaid]

ALJ IS my company .and i use proxies in my work.
c:\windows\system32\ALJ_IT_SSS.scr this is not virus
uInternet Settings,ProxyServer = headofficeprx1:80
uInternet Settings,ProxyOverride = *.aljnet;*.alj.net;10*;132*;*.tns.ne.jp;*.toyota.co.jp;*.alketab.com;gmj.ga llup.com;gx.gallup.com;*.mercer-scanner.com;*.uis.com.sa;*.toyota.com.sa;*.translate.google.com;*.toyotasau di.com;*.alj.com;*.lexus.com.sa;*.babrizqjameel.com;*.aljcsp.org;*.toyotagk c.com;*.surveymonkey.com;172.16.2.20;*.tamm.net.sa;91.74.237.135;*.Nafisash ams.com;*.elm.com.sa;213.42.72.186;*.195.170.180.*;*.hostgator.com;constitu ency.gallup.com;*chrysalishrdonline.com;<local>

all those operations regarding my work>

thank for your advice & i'm waiting 4 you.
you r so smart.

 

[Broni]

Is iexplore.exe still bothering you?

 

[abuzaid]

should i restart my PC?

 

[abuzaid]

yes it is stil exist

 

[Broni]

After restart?
Do you have IE open, or iexplore.exe is present also with IE closed?

 

[abuzaid]

when i close IE there is no iexplore.exe
it's appearing only when i open the browser

 

[Broni]

Well, it's completely normal then.
Every open program will create a process, which will be listed in Task Manager.

Do you have any other issues with your computer?

 

[abuzaid]

cpu usage is very high only iexplore do that !!!

 

[Broni]

Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

 

[abuzaid]

Here is the report

 

[Broni]

Your CPU usage is perfectly fine.
System Idle Process (CPU NOT used) is listed at 91.30%


So, let's keep checking for some other issues.

Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:



netsvcs
drivers32 /all
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\system32\*.wt
%systemroot%\system32\*.ruy
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\system32\spool\prtprocs\w32x86\*.tmp
%systemroot%\*. /mp /s
/md5start
/md5stop
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\user32.dll /md5
%systemroot%\system32\ws2_32.dll /md5
%systemroot%\system32\ws2help.dll /md5
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

 

[abuzaid]

OLT Files attached Thank you for your patiance

 

[Broni]

You're welcome

Update your Java version here: http://www.java.com/en/download/installed.jsp
During installation, make sure to UN-check any pre-checked extra "garbage" installation, like Yahoo toolbar, or others (if offered).
Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista/7).

========================================================================

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  DRV - File not found [Kernel | On_Demand | Stopped] -- C:\DOCUME~1\zaidmh\LOCALS~1\Temp\catchme.sys -- (catchme)
  O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
  O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
  @Alternate Data Stream - 122 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:0348410E
  
  :Services
  
  :Reg
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
  "DisableMonitoring" =-
  
  :Files
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

 

[abuzaid]

am i infected or not can i know?