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I'm changing my home page!!

By macx
Sep 29, 2005
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  1. I've been a fan of Excite for many years and havae
    recommended it to lots of people.

    NO MORE!!

    I had an experience today that totally soured me on Excite.

    I had paid $300 to acces a live online investment seminar
    and spent several hours working thru software problems to get
    reliable access and then Excite goes down!!


    And wouldn't you know, it comes back 5 minutes after the
    seminar is over!!!
     
  2. Finchy

    Finchy TS Rookie Posts: 353

    Bad luck mate. See if you can contact them, tell them what happened and try and get your money back.
     
  3. macx

    macx TS Evangelist Topic Starter Posts: 712

    Yes, it was of course just that - bad luck,
    and I'm sure nothing intentional on their part,
    but really bad timing nontheless!

    Extremely frustrating!

    I contacted the seminar folks and they're going
    to make it available to me and the others who
    missed it for technical difficulty reasons.
     
  4. Finchy

    Finchy TS Rookie Posts: 353

    Good for you. I hope it is really woth all the trouble.
    They sound like they have a good customer relations team, unlike AOL's infamous depatement.
     

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