I'm changing my home page!!

[macx]

I've been a fan of Excite for many years and havae
recommended it to lots of people.

NO MORE!!

I had an experience today that totally soured me on Excite.

I had paid $300 to acces a live online investment seminar
and spent several hours working thru software problems to get
reliable access and then Excite goes down!!


And wouldn't you know, it comes back 5 minutes after the
seminar is over!!!

 

[Finchy]

Bad luck mate. See if you can contact them, tell them what happened and try and get your money back.

 

[macx]

Yes, it was of course just that - bad luck,
and I'm sure nothing intentional on their part,
but really bad timing nontheless!

Extremely frustrating!

I contacted the seminar folks and they're going
to make it available to me and the others who
missed it for technical difficulty reasons.

 

[Finchy]

Good for you. I hope it is really woth all the trouble.
They sound like they have a good customer relations team, unlike AOL's infamous depatement.