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Im having trouble downloading steam

By cosmos100
Oct 10, 2007
  1. I'm trying to download Steam so I can get some nice games ect ect ect.

    anyway when I try to download it, it goes to my computer fine but all that happens is I get a message saying:

    "the windows installer service could not be accessed this can occur if you are running windows in safe mode or windows installer is not correctly installed"

    I reckon it's to do with my installer... but Im not very good with software issues... any ideas?
     
  2. God Of Mana

    God Of Mana TechSpot Paladin Posts: 493

    Personally I would not use those programs because they also bring in a fluffy of viruses disguised as games (Trojans)You didnt install the windows installer.Download and install here : Here is the mirror 1
     
  3. cosmos100

    cosmos100 TS Rookie Topic Starter Posts: 56

    I downloaded the 2.5MB file... not sure if thats right... cheers Godofmana

    I downloaded the 2.5MB file and Im stilling getting the same message
     
  4. Didou

    Didou Bowtie extraordinair! Posts: 4,274

    Check your services & see if the installer is running.

    ps. what's wrong with Steam ? It's Valve distribution service & I have yet to hear any kind of virus or trojans circulating on it.
     
  5. cosmos100

    cosmos100 TS Rookie Topic Starter Posts: 56

    Check my services?
     
  6. God Of Mana

    God Of Mana TechSpot Paladin Posts: 493

    Well i just dont trust those kinds of gaming thingys.

    I think he means press CTL+ALT+DEL to see is you have the installer already running in your system as a task or process.
     
  7. cosmos100

    cosmos100 TS Rookie Topic Starter Posts: 56

    it doesnt appear to me in the processes, no
     
  8. cosmos100

    cosmos100 TS Rookie Topic Starter Posts: 56

    Any more ideas guys, I've emailed Steam on the issue, but got nothing from them as of yet.
     
  9. cosmos100

    cosmos100 TS Rookie Topic Starter Posts: 56

    Ok I've sorted it - I just went to the windows site and unreg and rereg the installer... seemed to do the trick... thanks for the help guys, I wouldnt have found the fix without the links
     
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