TechSpot

[In Progress] Win 7(64) Security software conflict question

By B00kWyrm
May 28, 2012
  1. Hello Friends
    New Computer! :)
    But, I have a concern about the preinstalled security software.

    The System is a Dell Vostro Laptop, Win7(64bit)
    Preinstalled Security Software...
    • Windows Firewall
    • Trend-Micro WFBS (Worry Free Business Security) Client Server Security Agent (ver 16.0.3300)
    • and McAfee Security Scan Plus

    Here is the concern...
    Though I cannot determine why, McAfee is reporting...
    • "Your Computer is at Risk"
    • "Firewall Protection ! Needs Attention"
    • "You have more than one firewall product installed, which might cause problems on your PC. We recommend you get protection in one package with a McAfee security suite. Your other firewall products will be removed when you install."

    As near as I can tell,
    • the only firewall is the Windows firewall,
    • the anti-malware solution is Trend-Micro,
    • and McAfee's job is simply to monitor.

    As such, it seems that McAfee is both
    • redundant (Windows will monitor adequately?)
    • and "scare-ware" (at least I think so)

    Am I missing something?

    I think the Trend Micro was/is a trial version,
    and I have not gone through registration of it.
    So, I am wondering if you have recommendations regarding buying & keeping vs swapping out.

    Any help here?
    Also is there a scan I can do, and then have you check,
    to look for any other possibly conflicting security software?

    Thanks in advance.
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Hello my friend! Nice to 'see' you as always!

    Yes, I agree- McAfee is redundant. I am uncertain as to why the company even put it out! I would not suggest relying on a 3rd party program to advise you what the OS itself can do!

    You can run this Security Scan:
    Download Security Check by screen317 and save to the desktop
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt please
    • Post the contents of that document.

    Please keep in mind that we are not doing any looking or removal of malware in the program above- only a check to see what security is on the system and if programs are updated.
     
    B00kWyrm likes this.
  3. B00kWyrm

    B00kWyrm TechSpot Paladin Topic Starter Posts: 1,556   +18

    Results of screen317's Security Check version 0.99.39
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Trend Micro Client/Server Security Agent Antivirus
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    McAfee SiteAdvisor
    Malwarebytes Anti-Malware version 1.60.0.1800
    Java(TM) 6 Update 32
    Java version out of date!
    Adobe Flash Player 10 Flash Player out of date!
    Adobe Reader X (10.1.2)
    Mozilla Firefox (12.0)
    ````````Process Check: objlist.exe by Laurent````````
    Trend Micro OfficeScan Client pccntmon.exe
    Trend Micro Client Server Security Agent ntrtscan.exe
    Trend Micro Client Server Security Agent HostedAgent svcGenericHost.exe
    Trend Micro Client Server Security Agent tmlisten.exe
    Trend Micro Client Server Security Agent HostedAgent HostedAgent.exe
    Trend Micro Client Server Security Agent TmPfw.exe
    Trend Micro BM TMBMSRV.exe
    Trend Micro Client Server Security Agent TmProxy.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 2%
    [/u]````````````````````End of Log``````````````````````[/u]
     
  4. B00kWyrm

    B00kWyrm TechSpot Paladin Topic Starter Posts: 1,556   +18

    Thanks for replying Bobbye, Good to "see" you too.
    After running the check, I have used the Java console to update,
    and it reports that I am already "up to date".
    But, security check still reports it as out of date.

    And I have installed the flash player 11 plug in, and uninstalled the version 10 player.
    That flag no longer comes up.

    Any thoughts on Java?
    Thanks again

    ----- additional note-----
    JavaRa also reports "up to date" and did not generate a log,
    (?probably because the default location is "root" which Win7 is protecting?)
     
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    As far as I knew, Java v6u32 was the most current. But if you update using this URL instead, here's what you'll get:
    Java Downloads for All Operating Systems

    Recommended Version 7 Update 4

    A tip for you> instead of using the updater in the Java, use the URL instead. There is or was a pre-checked toolbar when going through the program updater. I must admit- this caught me by surprise! This is a big jump frpm v6u32 to v7u4!
    http://www.java.com/en/download/manual.jsp.
     
  6. B00kWyrm

    B00kWyrm TechSpot Paladin Topic Starter Posts: 1,556   +18

    I notice both 64 bit and 32 bit versions.
    I need, and likely most will need, the 32 bit, even with Win7(64) because of the browser itself being 32bit.
    There are also instructions for determining whether your browser is 32 or 64 bit,
    and for making sure you have Java properly installed. (includes a restart)
    I am going off line to install, and restart.
    Thanks Bobbye!

    --- added note ---
    Looks like that does it for Java.
    Any thoughts on Trend-Micro?
    Something better in your opinion for Win7(64)?
    Thanks again.
     


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