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[Inactive] Computer won't start

By Breadloff
Mar 23, 2010
  1. Hi. I have windows xp professional.
    Yesterday I was scanning my pc with malwarebytes, and deleted a couple Trojans it found. After rebooting, a blue screen would appear for a fraction of a second after windows logo, and computer would reboot again. I have tried last known configuration, and safe mode, to no avail. What's worse is that I no longer have my os cd to attempt repair. What is the best course of action for me now? Should I get a new xp cd, or pay geeksquad an arm and a leg?


    PS: I DO have authenticity key for the windows CD - it's on my desktop tower.

    Thanks in advance
     
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415

    Hi

    just before the windows logo appears F8 and choose disable auto restart.

    this will let you view the blue screen of death.

    post the info on here and we can tell you what is wrong with it

    If you have an authentic key then you can use any xp disk, (you can get them if you look around the web) or borrow one from a friend.
     
  3. Broni

    Broni Malware Annihilator Posts: 52,890   +344

    There is a good chance, that some infection is doing it...


    Let's see, if we can look at your computer booting from an external source.

    You will need USB flash drive to move information from bad computer to a working computer.

    You need to download two programs.

    First

    ISO Burner this will allow you to burn REATOGO-X-PE ISO to a cd and make it bootable. Just install the programm, from there on it's fairly automatic (Instructions)

    Second

    • Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 270.3 MB in size so it may take some time to download.
    • When downloaded double click and this will then open ISOBurner to burn the file to CD
    • Reboot your system (Non working computer) using the boot CD you just created.
      • Note. If you do not know how to set your computer to boot from CD follow the steps HERE
    • Your system should now display a REATOGO-X-PE desktop.
    • Double-click on the OTLPE icon.
    • When asked Do you wish to load the remote registry, select Yes
    • When asked Do you wish to load remote user profile(s) for scanning, select Yes
    • Ensure the box Automatically Load All Remaining Users is checked and press OK
    • OTL should now start. Change the following settings
      • Change Drivers to All
      • Change Registry to All
      • Under Custom Scan box paste this in:

        netsvcs
        %SYSTEMDRIVE%\*.exe
        /md5start
        eventlog.dll
        scecli.dll
        netlogon.dll
        cngaudit.dll
        sceclt.dll
        ntelogon.dll
        logevent.dll
        iaStor.sys
        nvstor.sys
        atapi.sys
        IdeChnDr.sys
        viasraid.sys
        AGP440.sys
        vaxscsi.sys
        nvatabus.sys
        viamraid.sys
        nvata.sys
        nvgts.sys
        iastorv.sys
        ViPrt.sys
        eNetHook.dll
        ahcix86.sys
        KR10N.sys
        nvstor32.sys
        ahcix86s.sys
        nvrd32.sys
        symmpi.sys
        adp3132.sys
        mv61xx.sys
        userinit.exe
        explorer.exe
        /md5stop
        %systemroot%\*. /mp /s
        %systemroot%\system32\*.dll /lockedfiles
        %systemroot%\Tasks\*.job /lockedfiles
        %systemroot%\system32\drivers\*.sys /lockedfiles
        %systemroot%\System32\config\*.sav
    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\OTL.txt
    • Copy this file to your USB drive.
    • Please post the contents of the C:\OTL.txt file in your reply.
     
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