Indiv02.key error

By husamn
Aug 7, 2008
  1. I'm getting this error when I open a folder that has videos.
    and then it ends explorer.exe and goes back to desktop.


    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 8/7/2008
    Time: 5:49:53 PM
    User: N/A
    Computer: hjjkhjh
    Faulting application explorer.exe, version 6.0.2900.3156, faulting module indiv02.key, version 11.0.6000.7000, fault address 0x000b22e9.

    For more information, see Help and Support Center at
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 78 70 ure exp
    0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
    0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
    0028: 30 30 2e 33 31 35 36 20 00.3156
    0030: 69 6e 20 69 6e 64 69 76 in indiv
    0038: 30 32 2e 6b 65 79 20 31 02.key 1
    0040: 31 2e 30 2e 36 30 30 30 1.0.6000
    0048: 2e 37 30 30 30 20 61 74 .7000 at
    0050: 20 6f 66 66 73 65 74 20 offset
    0058: 30 30 30 62 32 32 65 39 000b22e9
    0060: 0d 0a ..
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    You did a nice job posting the Event AND telling us what you were doing at the time of the Error. Thank you.

    explorer.exe is the Windows Program Manager or Windows Explorer.
    indiv02.key is a Individualized Black Box DLL belonging to Microsoft® DRM from Microsoft Corporation

    Usually the indiv02.key error is seen with the WMP application. You might want to check whichever viewer you're using. Look for updates- something is hitting up against the DRM- it could be a corrupt file or folder. Look for another Error for the media player. That would give more help for this unusual combination.

    One thing to check for unexplained Windows Explorer errors and crashing: Control Panel> Folder Options> View tab> be sure 'do not show hidden files and folders' is checked-- if they are not, this will cause Explorer to crash.
  3. husamn

    husamn TS Rookie Topic Starter Posts: 85

    Anyone else can help me please?

    Here's an error I get when opening one of the videos with OLD windows media player.

    Server Error in '/Drm' Application.
    Exception from HRESULT: 0x80041003.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Runtime.InteropServices.COMException: Exception from HRESULT: 0x80041003.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [COMException (0x80041003): Exception from HRESULT: 0x80041003.]
    WMRMOBJSLib.WMRMChallengeClass.set_Challenge(String pVal) +0
    DrmRedirect.WebForm1.Page_Load(Object sender, EventArgs e)
    System.Web.UI.Control.OnLoad(EventArgs e) +67
    System.Web.UI.Control.LoadRecursive() +35
    System.Web.UI.Page.ProcessRequestMain() +750

    Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    If you do not want me to share the additional information you gave in the Private Message, I strongly suggest you back off of this subject. I made it clear that you have the complete responsibility for your actions. The only possible way you will get help is to go through the malware cleaning, post the logs and have someone help you remove the files.
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