info about the blue screen

By dekade
Jul 8, 2005
  1. ok so heres what it says when the blue screen appears! come on guys work your magic!!

    A problem has been detedcted and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file : win32k.sys


    Blah blah (stuff about contacting your system admin)

    Check software – contact manufacturer
    Remove or disable any newly installed software (heaps of random crap about deleting or reinstalling software)

    Technical info

    ***stop: 0x00000050 _0xf51ec790, 0x00000000, 0xbf82dd4b, 0x00000000)

    ** win32k.sys – address bf82dd4b base ar bf800000, datestamp 422511a2

    Beg dump of physical memory

    hlpppppppp me
  2. zephead

    zephead TechSpot Paladin Posts: 1,569

    ther could be a thousand causes. how about you look into your computer's history (focusing on recent changes)?
  3. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Please do NOT post twice about the same subject, stay within ONE thread!
  4. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    Failing at win32k.sys is very common and it maybe bad ram. When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump. Check system event 1001 and it has the content of the blue screen

    Event ID: 1001
    Source: Save Dump
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......

    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

    Zip 5 to 6 minidumps and attach the zip files here. I will study the dump and find out the culprit.
Topic Status:
Not open for further replies.

Similar Topics

Create an account or login to comment

You need to be a member in order to leave a comment
TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.