Installing Dell XP pro on new HDD

By wizardtres
Aug 17, 2009
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  1. My HDD quit working so I am replacing it with a new one. I can't find the restore cd that came with it. It is a Dell computer that had OEM Windows XP Pro. Can I borrow and use some else's Dell XP Pro restore cd? What do I do about the drivers, ect. Any advice is appreciated.
  2. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    Yes, you can... but... the disk has an internal code that does not match the product ID on the sticker... be sure to look for a way to use your own product ID.
    There are some rules.
    The friend's Dell Windows disk must be the same series as yours... If his is Service Pack 2, yours must be Service Pack 2.... and so on, because the product ID only works on a limited number...
    Look at your Windows XP lable and compare it to the one on your friend's machine.
    But you can call Dell, and if the machine ownership is registered to you, Dell will usually help you get a replacement disk... and it will be Service Pack 2. If you find the Dell rep to be unhelpful, call back again and again until you get one with the correct training.
  3. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    If the machine is not registered in your name, there is a place on the Dell site where you can register it... It takes about 21 business days for them to verifty that you are not using a stolen computer.
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