Insurance company to offer UK clients 'troll insurance' to cover cost of online harassment

By midian182
Dec 11, 2015
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  1. Multinational insurance provider Chubb is offering its UK customers protection against online harassment. The company’s ‘troll insurance’ will pay out up to £50,000 (around $75,000) in claims toward physical relocation, counseling, lost income (if people are off work for a week or more), and help from online experts for victims of cyberbullying and their families.

    The policy also covers the cost of hiring a reputation management team to deal with any online smears. It can even help pay for digital forensic specialists to track down the anonymous perpetrator(s); at which point it’s assumed the police will be informed, rather than some kind of vigilante action taking place.

    The company defines cyberbullying as "three or more acts by the same person or group to harass, threaten or intimidate a customer," the Financial Times reports.

    The policy is primarily aimed at parents whose children may be suffering from persistent cyberbullying, but adults who lose their jobs or are falsely arrested as the result of online harassment are also covered.

    "We see insurance as helping our clients get back to how they were before the incident occurred - whether it's an incident that affects their home or as a person," said Tara Parchment, UK and Ireland private clients manager. "So we still help to restore homes, cars and belongings that have suffered physical harm or damage, but increasingly it's about the person and how they cope."

    Chubb said the policy was introduced as a result of “extensive research” into the type of protection its wealthy customers wanted, according to The Telegraph.

    This policy obviously covers only the most extreme cases of persistent trolling, where the victims suffer psychological trauma or become fearful for their safety and are forced to move homes. In the US, some insurers offer household insurance that helps a customer if they are sued for online harassment. Chubb’s policy is thought to be the first of its kind that provides support to the victims, rather than the alleged perpetrators.

    The changes will apply to policy renewals from January 1, and have covered new business since November.

    Image Credit: NorSob / shutterstock

    Permalink to story.

  2. Lionvibez

    Lionvibez TS Evangelist Posts: 1,079   +331

    Lmao you have to be kidding me.

    GO UK!
  3. RzmmDX

    RzmmDX TS Addict Posts: 294   +58

    Insurance, the greatest scam in the universe.
    Lionvibez and stewi0001 like this.
  4. 3volv3d

    3volv3d TS Booster Posts: 121   +49

    This is ridiculous ! "The company’s ‘troll insurance’ will pay out up to £50,000 (around $75,000) in claims toward physical relocation, counseling, lost income (if people are off work for a week or more), and help from online experts for victims of cyberbullying and their families."

    Just because people can find you on a forum, doesn't mean you may need relocating Chubby... The Internet is one of those places where you can harass or be harassed from anywhere in the world.
    Counseling ? I hope the counselor will be giving help advice on, "how not to go online", "how not to be a wuss", "how not to put your personal details online so people can come around ya house and poop on your lawn!"
    I think there will be more than 1 weeks loss of income if someone uses " I am being trolled, I have to take some time off ", I think the firing pin is gonna go off on that one. YA FIRED!

    Seriously the internet is like this weird AI or AN-I Artificial No-Intelligence, that spreads through from screens to peoples brains, and makes them dumb. I can't be around this amount of stupidity. I just can't.
    davislane1 likes this.
  5. Skidmarksdeluxe

    Skidmarksdeluxe TS Evangelist Posts: 6,335   +1,937

    I'm gonna relocate to the UK, pay a single premium then say that all you guys on TS are bullying me, leaving me devastated, lay it on thick then file a massive claim. Yeah, that could work. :D
    Steve likes this.
  6. davislane1

    davislane1 TS Evangelist Posts: 3,370   +2,162

    Nothing says dweeb quite like an insurance policy for your feels.

    I'll give them this, though: the twisted humor of an anti-bullying product by company named Chubb is properly amusing.
    Lionvibez likes this.
  7. VitalyT

    VitalyT Russ-Puss Posts: 3,106   +1,376

    After reading this, I feel like my intelligence has been violated. I want my 75,000, like right now!
  8. amstech

    amstech TechSpot Enthusiast Posts: 1,436   +592

    Pussies. Toughen up and grow a pair.
    Lionvibez likes this.
  9. You can then come back to SA a billionaire.
    Skidmarksdeluxe likes this.
  10. Skidmarksdeluxe

    Skidmarksdeluxe TS Evangelist Posts: 6,335   +1,937

    Oh yes, the GBP is far stronger than the ZAR. We can dream can't we?
    BMfan likes this.
  11. Phr3d

    Phr3d TS Booster Posts: 214   +39

    Fwiw, wiki, Troll:
    In Internet slang, a troll (/ˈtroʊl/, /ˈtrɒl/) is a person who sows discord on the Internet by starting arguments or upsetting people, by posting inflammatory,[1] extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog) with the deliberate intent of provoking readers into an emotional response[2] or of otherwise disrupting normal on-topic discussion,[3] often for their own amusement.
    please let's not help yet another internet term be moved into an entirely different meaning, some few of us here know what a hacker is - hint, Not the definition used by mass-market media.
    The insurance (yes, I know no one cares) is for shyt like scumbags posting cam footage and or phone pics etc. of someone on-line for the purpose of Harming a person, whether Real socially, job, church, etc. In some cases a ransom is demanded. NOT a troll, a real live criminal.
  12. Alleged Human

    Alleged Human TS Rookie

    I've had trolls reach out to me in real life. I've had death threats, hang up calls to the point that I had to disconnect my landline. Friends of mine had their employers called in an attempt to get them fired. The abuse was through the roof. While many trolls are just wussies at a computer, there are others who are dangerous. At least consider other people's situation before you blast this idea. My life will never be the same since I was d0xed.
  13. 3volv3d

    3volv3d TS Booster Posts: 121   +49

    And I feel for you, but that is not trolls, trolling.

    Like Phr3d above you said the term troll and hacker is getting used in the wrong light these days. Life Hacks ? I was not saying there is not a problem, just that trolls are not the threat, and using the term trolls, makes the media pick on anyone who simply goes online to wind some person up. For example as you seem to be confused. If I was to be a troll, I would take someone I dislike, like that muppet, Jennifer Lawrence and her absolutely awful Hunger game franchise, go to a forum of her sad followers, and say, "she sucks" then, they every comment thereafter aimed at me, is considered "feeding the troll". That is trolling. What you are talking about, is mad people. Crazies. And there is actually a difference.
    That is psycho's being psychotic. There was an article on here about how the internet or email was a glorious thing, I forget what exactly as I now can not find it, but someone saying how its amazing to connect to people all over the world with such speed is amazing, is only looking at the up side. As the down side, is that while so many technologies move forward to advance, the internet is one of those things which is full of negatives, like a disease, because essentially it is human, and humans are just that.

    You can say that well the governments are trying to clean it up, but they just want to do away with anything that prevents them on spying on everyone. Because then, they don't need police, if they have AI spying on everyone. CCTV, backdoors to your PC's , your NEST systems.

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