Internet Connection Issue

By khmaiguy01
Apr 4, 2008
  1. Ok today i have received my toshiba labtop. I tried to get a wireless coneection on it..But my modem has been locked! I ask my dad if he setted a password..he said no and doesnt know anything about im wondering hackers took over my modem and setted thier own password..because before it wasnt protected and i think thats how it got can any one help?

    -please and thank you.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please download the modem's user manual

    Log into the desgnated IP address of the modem
    Use the manual's default username and password (found in the manual)
    Check all settings
  3. jobeard

    jobeard TS Ambassador Posts: 9,149   +597

    wireless setup ALWAYS is performed from a wired connection.

    this allows the config to be setup (including password for the config and the encryption key for the wireless).

    be more specific; your system is a direct connection to the ISP modem or is there a router?
  4. khmaiguy01

    khmaiguy01 TS Rookie Topic Starter

    can you tell me i can download it and how to set my own password?
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please put your System Specs in your Profile

    If you have a proprietory computer like Dell; HP; Acer etc, please manually write this in the mobo field (ie Dell Dimension 3100 - as an example)

    Waiting for specs ...


    Sorry I need the specs for the modem as well
    And as Jobeard says, also the router (or any other device attached as well)
  6. pdxmien

    pdxmien TS Rookie

    you should try to reset your modem,
    If you don't have a password set on your wireless modem.. you should reset the modem and set one up. Second, If anyone has vista and is using your router, by default windows vista will automatically secure the modem while vista is using the modem.... and will ask for password if anyone else tries to hop on..

    So, bottom line.....set a password on your wireless modem.. and you won't have to worry about it.
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