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Internet connectivity problem w/ westell modem

By MJS413
Nov 15, 2007
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  1. This week I have been working on a Dell Dimension computer w/ Windows XP for a friend, I removed 716 tracking cookies from it on my first run with Ad-Aware, I also found an internet connectivity problem.

    Every 10 seconds the light on the DSL router (a Westell 4 port switch with Wireless access) for the port that the computer is hardwired into goes out and the computer displays a message stating that there is no cable in the computer. The wireless access continues running and does not disconnect when this happens.

    I have already:
    Restarted the modem
    Replaced the Cat 5E cable
    Inserted a new PCI Ethernet adapter (never was recognized by the computer)


    Any suggestions would be helpful.
     
  2. jobeard

    jobeard TS Ambassador Posts: 13,426   +317

    try to find a firmware update for the specific model.
     
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