Inactive Internet Explorer cannot connect but Firefox can. Virus?

[Broni]

OK. I'll see from new OTL scan, if Java installed.

 

[Broni]

Still:

Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

 

[Chanman1197]

Here is the OTL quickscan Log : P.S. Ignore the time stamp on it, the Cmos battery on my Motherboard is completely dead so my computer clock is horribly wrong. :

 

[Broni]

Java installed just fine.

You should replace that battery, as soon, as possible, because it may be causing all kind of issues.

Last scan...

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

• Spyware, Adware, Dialers, and other potentially dangerous programs
  [*] Archives
  [*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

 

[Chanman1197]

Allright. TFC removed 16MB worth of crap. And Kaspersky is downloading files currently. I'll have the logs in a bit.

 

[Broni]

Kaspersky, usually, takes some time, so be patient

 

[Chanman1197]

Haha yeah. It is but its okay. I just wanna fix this crap. Like I play World of Wacraft and I usually take like 3 month breaks inbetween 1-2 month memberships and I want to get it working so I can play again when I want to. I don't know if you know anything about WoW, but currently my account is not active because I cancelled my recurring membership charges, so when I log in, it Shouldd* say "This account is not curently active please go to <link to account management page on their site> to add more play time" or something like that, but when I try to log in it sends me to the patch downloader which is reallllly weird. Because new patch hasn't come out and it shouldn't even let me get past the login screen with my account because I have no play time. so I don't know this whole thing is screwed up. and I know it has something to do with the IE issue so that's why I'm trying to get this fixed. And I can't post on the WoW forums because Blizzard (the company who created it) is lame and you have to have an active account to post on their forums. Hahah. And by the way, I really really appreciate your help and the time you're dedicating to help me get this problem fixed. So thank you very much!

 

[Broni]

You're very welcome

 

[Chanman1197]

Okay it's scanning, but I'm afraid that we'll be stumped on what to do if malware is not the cause of thisss. :/

 

[Broni]

In that case, you'll have to start new topic in Windows forum

 

[Chanman1197]

Haha oh greattt. And by the way, the scan has been running for 12 mins and it's at 4% O.o so it'll take a while. I hope you'll still be around.

 

[Broni]

Two simple reasons:
1. I'm too busy solving malware issues on several boards.
2. The access to malware board is very limited (just you and me )

 

[Chanman1197]

Haha I see. Well I really appreciate this. And it's at 6% Btw. >.<

 

[Broni]

See you tomorrow....LOL

 

[Chanman1197]

Hahahahahaha it has to scan through every little file for the computer games I have installed..............................................................

 

[Broni]

That's why I consider Kaspersky as the best on-line scanner.

 

[Chanman1197]

36 Min Run time, 8% D: I'm losing minutes off my life because my blood pressure is rising from the frustration every time I look at it expecting it to be 10% higher it's 1% higher. UGHHHHH. Hah And yes, It's DEFINITELY thorough. Hahaha

 

[Chanman1197]

And oh noes! It's Frozen! The attached picture is what I'm looking at and it's not moving one bit and hasn't for like 10 minutes...

 

[Chanman1197]

Hey, just posting this to let you know I'm still here. I have nothing else to do for the rest of the night so I've got a bunch of time. I restarted it and it's currently at 6%.

 

[Broni]

OK.
In case, Kaspersky keeps giving you issues...

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push List of found threats
• Push Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

 

[Chanman1197]

Allright sweet if it freezes again I'll definitely do that. And if it finds nothing, which will probably be the case, will you give me directions or point me to a thread with directions of where to post this issue and exactly what to post to let the other possible people who can help know what progress we've made so far?

 

[Broni]

Sure thing

 

[Chanman1197]

Mmkay it froze again. Trying to other scanner.

 

[Chanman1197]

Uh oh's good thing we scanned with this it found this : Win32/Packed.themida or something. Maybe a false-positive but idk. Opinion?

 

[Broni]

I need to see a log.