Internet Explorer Hangs When Opened

By Janes
May 23, 2007
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  1. Hi.

    When I open Internet Explorer it hangs and the whole pc freezes then I do the CTRL-ALT-DEL move and after a while it pops up, I ends the Iexplorer.exe proccess and then the pc is fine again,

    I did an Spyware scan and a Virus scan, found I few but removed it all.

    One thing I noticed was, When it opens it looks like its loading some sort of Mediaplayer Plug-In, dont know if that is causing the issue.

    He:knock: lp?
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Go and read this thread HERE and post a HJT log as an attachment into this thread.

    Regards Howard :)
  3. Janes

    Janes Newcomer, in training Topic Starter Posts: 77

    Thanks will do.
  4. Janes

    Janes Newcomer, in training Topic Starter Posts: 77

    File

    Ok well herer is the HJT log file.

    What can you tell me?
  5. momok

    momok Newcomer, in training Posts: 2,272

    Hi,

    You may wish to copy and paste these instructions on notepad for easier reference later.

    Boot into safe mode under your normal user name. See how HERE

    Next turn on "Show all files and folders, including hidden and system". See how HERE

    Go to start > run and type services.msc. Press the enter key.
    Search for the following services. Double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    AUTO
    New.net Startup


    Go to start > Control Panel > Add and Remove Programs.
    Remove anything related to the following:

    New.net

    After that, run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ssbfn000/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.mecer.co.za
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=192.168.0.200:3128;gopher=192.168.0.200:3128;http=192.168.0.200:3128;https=192.168.0.200:3128
    R3 - URLSearchHook: (no name) - <default> - (no file)
    O2 - BHO: URLLink - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet7_22.dll
    O4 - HKLM\..\Run: [AUTO] C:\HOC\AUTO.BAT
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s
    O10 - Hijacked Internet access by New.Net
    O14 - IERESET.INF: START_PAGE_URL=http://www.mecer.co.za
    O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...opularScreenSaversFWBInitialSetup1.0.0.15.cab
    O16 - DPF: {E55FD215-A32E-43FE-A777-A7E8F165F551} (Flatcast Viewer 4.15) - http://www.flatcast.com/de/download/NpFv415.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8AC65EAA-0D05-47BE-B1DF-3C0F7F9697C4}: NameServer = 192.168.0.200
    O17 - HKLM\System\CCS\Services\Tcpip\..\{E2BF8496-60C9-4C05-8587-31626B1A832F}: NameServer = 192.168.0.200

    Close HJT.


    Navigate in Windows Explorer and delete the following files and folders in bold.

    C:\Program Files\NewDotNet
    C:\HOC\

    Reboot into normal mode and rehide your protected OS files.

    Thereafter, please post fresh HJT, ComboFix and AVG Antispyware logs from normal mode as attachments into this thread.


    Regards,
    Your friendly Momok =)

    This thread is for the use of Janes only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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