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Internet Explorer using half a gig of RAM

By sledgus
Jul 30, 2008
  1. Hey all, I've been having trouble with internet explorer for a while now. It ALWAYS loads up very slugishly, and today I went into the task manager and look at what was going on and it was using nearly 600MB of RAM! And i only had 2 pages open in 2 tabs! I seriously think i have a virus or something BUT zone alarm isn't picking anything up! Is there anything going around at the moment???
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I haven't seen many users using Zone Alarm Antivirus
    Generally users just use ZoneAlarm Free Firewall, but so be it.

    Have a look at this guide in the making, concerning removal of Virus/Malware

    And please return here, to post your attachments (if required)
    And also if the proceedure helped make IE stable again
     
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    The memory usage is given in KB. Did you convert it? I have IE6, of course no tabs to customize like IE7 and have this:
    34 000 kilobytes = 33.203125 megabytes.

    On the other hand, I use Firefox, have it opened with 7 tabs plus extensions with this measurement:
    108 000 kilobytes = 105.46875 megabytes

    I would say you have a problem and would be wise to look for malware as suggested.
     
  4. sledgus

    sledgus TS Rookie Topic Starter Posts: 115

    Went to that post and tried everything. I didnt have Java installed/It wasnt working. I downloaded and installed the latest one succesfuly but it didnt seem to fix the problem :(
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    And the logs, where are they?
    Note I am not an expert on reading these logs anyway

    But all the scans came up with nothing ?
     
  6. Julio Franco

    Julio Franco TechSpot Editor Posts: 7,059   +646

    Browsers are known for having huge memory leaks even more so in combination with Adobe Flash. So this could be a possibility. If it's happening all the time then it's not normal...

    Have you tried other browsers like Firefox 3 or Opera 9? If not, maybe you could give them a try and see how that works for you.
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Are you running Internet Explorer Version 6 or Version 7?

    You can download Internet Explorer 7 and fully install it

    If you already have Internet Explorer 7 please do the following:

    How to use Reset Internet Explorer Settings (RIES)

    To use RIES in Internet Explorer 7, follow these steps:

    1. Click the Tools menu, and then click Internet Options.
    2. On the Advanced tab, click Reset.
    3. In the Reset Internet Explorer Settings dialog box, click Reset.
    4. When Internet Explorer 7 finishes restoring the default settings, click Close, and then click OK two times.
    5. Close Internet Explorer 7. The changes take effect the next time that you open Internet Explorer 7.

    Note for users who cannot start Internet Explorer 7 for some reason, use RIES from Internet Options in Control Panel.

    If this still does not help, it is possible to remove Internet Explorer 7 from Add/Remove Programs (in Windows Xp)
    Restart, then re-install the fresh download of Internet Explorer 7

    Please let me know how you go.
     
  8. sledgus

    sledgus TS Rookie Topic Starter Posts: 115

    Im running IE7. I tried your restarting idea... IE appears to be running better so far. Ill let you know how it goes :)

     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks for the update :grinthumb
     
  10. sledgus

    sledgus TS Rookie Topic Starter Posts: 115

    its still using a crap load of ram :( It uses 150mb just for 2 windows!
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Did you uninstall IE7 fully from Add/Remove Programs (Xp only)
    Then restart
    Then install clean?

    Also what Antivirus program are you using?

    Are there any other programs starting with Windows?

    All scan completed, and any malware removed?
     
  12. adu123

    adu123 TS Maniac Posts: 278

  13. Julio Franco

    Julio Franco TechSpot Editor Posts: 7,059   +646

    IE7 also supports add-ons which are not limited to visible toolbars. So you should check on that.
     
  14. CCT

    CCT TS Evangelist Posts: 2,653   +6

    From Desktop try Start, All Programs, Accessories, System Tools, Internet Explorer (no add ons).

    See if that reduces the ram usage.
     
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