Dell system running with Windows XP, last Friday Dell came out to fix the dead CD/DVD drive. Once fixed, everytime we would try to connect to broadband internet explorer would not open, when running diagnostics it would say WinSock error. When running in safemode it would connect to some sites, but not to any email accounts. Saturday, We reinstalled windows xp, now we can not connect at all to internet from that computer. We do have a laptop and it is connecting fine. So i don't think it s the connection. THANKS IN ADVANCE. Also i already re-installed the linksys adapter and no change