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internet troubles

By jennah
Mar 28, 2007
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  1. While i am trying to upload my files to my website with my ftp client, after so many uploads my dsl disconnects. I have to repair my internet connection to get it to work again. Is there a way to fix this?
  2. mikescorpio81

    mikescorpio81 TS Rookie Posts: 574

    Update the firmware on your dsl modem. Similar has happened to me in the past and a firmware upgrade usually does the trick.
  3. jennah

    jennah TS Rookie Topic Starter

    stupid question here, but how does one update the firmware on a dsl modem? Im still new to this stuff, lol.
  4. mikescorpio81

    mikescorpio81 TS Rookie Posts: 574

    All good ...

    Go to the manufacturers website and you should be able to search via your model number. They might list it somewhere on their website, or they might not.

    What is the make and model of your dsl modem? If I have time I'll look for a link for you. But in general, once you download the latest formware for your dsl modem, you then need to login to your dsl modem (http://ipaddress of modem), search for the section where you upgrade your firmware and point it to the file you obtained. That's about it really. After a reboot it will be running the latest firmware which may or may not solve your ftp problem.

    If you get stuck, you could always call support for your dsl modem and ask them to talk you through it.
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