I'm trying to fix a problem with AOL broadband on a computer running XP Pro. When the AOL application opens, all you can see is a blank, white screen with a menu bar at the top. However, if you type in your password, it connects you. So far, I've tried using the XP installation disk to repair the OS, and I've completely uninstalled AO;, restarted, and reinstalled, all to no avail. When reinstalling AOL, I got an error message that said there was a problem with the Viewpoint CachePopulation. Checking the event logs, I found the following error message: Application failure vpprepop.exe 220.127.116.11 in msvcrt.dll 7.0.2600.1106 at offset 000336d2.. AOL, of course, says its a windows problem, but every other program on the computer seems to function properly and systemworks WinDoctor found no problems. So, since I can't get the user to dump AOL, what can I do to get the program working?