Recently attempted to install a NEW IPOD on a system that already had a working IPOD program on it on a single user account. Here is what the system looks like. Running Win XP Home with Service Pack 2. There are 5 accounts on this single partition system, one of which is the administrator account which, incidently, the IPOD software is not installed on. The software works alright on one of the accounts but when I attempt to install it on another account it will not load and fails with a message to send the error to Microsoft and gives me a 1706 error. I would almost appear that the software can only be installed on one account on a single partitioned system and be expected to work correctly. Can the user save several different music folders from several different people on the working account and have their individual IPOD up and download from their specific folder?? I know nothing of the intracacies of IPOD and am a babe in woods with this product. Thx much everyone for your comments. Eric.