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ISDN Modem restarts computer when online

By jamesdm
Apr 10, 2007
Topic Status:
Not open for further replies.
  1. Hi,

    I recently installed an ISDN Modem. When I'm online my computer restarts. It doesn't always happen but most of the time it will. I installed the INF Upadate Utility by Intel for the 865 family chipset but that doesn't seem to correct the problem. I have the most recent driver for the ISDN modem posted by the manufacturer.

    In order to get the blue screen, I disabled auto restart. The error is as follows:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL


    STOP: 0x000000D1 (0x0000000C, 0x00000002, 0x00000001, 0xF47CE955)

    ISDN_u.sys - Address F47CE955 base at F47C9000, DateStamp 3baa9c98

    ---

    Event Viewer.

    This is what I get from Event Viewer once my computer has restarted and the error is posted:

    Type: Error
    Source: System Error
    Category: (102)
    Event ID: 1003
    Date: 10/4/2007
    Time: 7:39:08 πμ
    User: Admin
    Computer: HOMEPC
    Description:
    Error Code 100000d1, παράμετρος1 0000000c, παράμετρος 2 00000002, paramater 3 00000001, παράμετρος 4 f47ce955.

    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 63 2c 20 00000c,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 66 34 37 63 01, f47c
    0050: 65 39 35 35 e955

    The previous modem I had was for a PSTN connection. US Robotics 56K Faxmodem USB. I unistalled it from the control panel, but have the drivers been removed from the system. How can I do this? Could it be the problem?

    I've also come in contact with the manufacturer, but I'm still waiting on that.
    Any suggestions other than reinstalling Windows and hence the modem.

    Thank you,
    James
  2. jobeard

    jobeard TS Ambassador Posts: 13,408   +314

    your 1003 events are due to bad drivers or a corrupted application.

    update the firmware of the ISDN Modem and any router,
    as well as your NIC or wireless adaptor.
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