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iTunes error with iPod

By Akai
Feb 22, 2007
  1. I posted this on Apple forums and another forum, and of course Apple won't help you. So I'm hoping someone at Techspot will be able to help me fix this. And I cannot format, because I have no space to put all my files, so I'd like to be able to fix it.




    So I've followed tons of guides, Apple support. Deleted registries, folders, hidden folders, emptied recyle bins. Uninstalled quicktime. Tried a different USB port. None of it is working.

    I tested it on another computer in the house and it works fine. So I have no idea why I'm getting this on my computer. Anyone have any idea on how I can fix this?

    I have a Windows XP.
     
  2. jobeard

    jobeard TS Ambassador Posts: 13,449   +324

  3. Akai

    Akai TS Rookie Topic Starter Posts: 134

    Well I've tried both of those before, except for this part:


    Which I just now tried, and I'm still getting the error.
     
  4. jobeard

    jobeard TS Ambassador Posts: 13,449   +324

    what shows up in your Event Log?
    cp->Admin Tools -->Event Viewer-->System
     
  5. Akai

    Akai TS Rookie Topic Starter Posts: 134

    A lot.

    [​IMG]
     
  6. jobeard

    jobeard TS Ambassador Posts: 13,449   +324

    at 1:52:59 there's an Error on Service Control Manager;
    read it to me
     
  7. Akai

    Akai TS Rookie Topic Starter Posts: 134

    Screenshot:

    [​IMG]


    And when you click the link you get:

     
  8. jobeard

    jobeard TS Ambassador Posts: 13,449   +324

    searching Event ID: 7000, I get this

    I'm on XP/Home/SP2 with iTunes installed and working, but when I try it I see:
    C:\Documents and Settings\Jeff>sc query npkcrypt
    [SC] EnumQueryServicesStatus:OpenService FAILED 1060:

    The specified service does not exist as an installed service.
     
  9. Akai

    Akai TS Rookie Topic Starter Posts: 134

    Ok, well iTunes and iPod are installed (from the CD). So I'm not sure then.
     
  10. Akai

    Akai TS Rookie Topic Starter Posts: 134

    Wanted to Bump to, hopefully I can get it fixed. (Sorry if the bump is to early).
     
  11. neoobs

    neoobs TS Rookie

    Encrpytion

    Just wondering. Is your temp folder encrypted? Microsoft says that it will not work if it is. I am trying it now since my temp folder was encrypted.
     
     
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