Last night I came home to find that someone had completely ravaged my computer. There were error messages all over the place, and there was this weird program claiming to be "protecting" the computer that one of my family members must've downloaded. Let's just say there were a lot of bright red "alert" and "warning" messages. I instinctively went for the task manager - and that didn't work. When that didn't work, I turned to Google, which brought me to your forum! I followed all eight steps, saved all three logs, and now I'm hoping that someone here can check my stuff to make sure everything's gonna be okay. I have a really bad feeling - my brothers are both technologically slow, and have recently taken to perusing some of the darker corners of the internet. I'm afraid they've done their worst. Thanks for your patience!