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jeez another dvd-rom malfunction thread... help :)

By ragez0r
Mar 20, 2005
  1. yeah i bet u guys get this all the time.. but heres 1 more

    my SO is trying to play a dvd movie in her dvd rom but for the 1st time its not working... WMP is just standing there.. and sais 0:00.. and in windvd (the 1 that came with her pc) plays audio but theres no video....

    no idea what the hells going on.. but anyhow... the only new hardware that was installed was a ATI Raden 9550 (connect3d) video card... installed the cd software and everything

    she tells me she hasnt played a dvd movie since then

    thank you for any help anyone can provide...


    :hotbounce <--- thats just funny
     
  2. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    btw.. ive installed the latest video card drivers...and ive tested old dvd's to see if new dvd movies are different.. no change

    thanks again
     
  3. fishhookz

    fishhookz TS Rookie Posts: 79

    Do Win. Updates. D/l any hardware drivers.
     
  4. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    when you say.. "do win" .. you mean in "run" ???
     
  5. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,714   +397

    He means Windows Updates. windowsupdate.microsoft.com
     
  6. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    thank you, ill try that now...
     
  7. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    no change
    please help
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go into device manager, right click on the dvd-rom drive and select uninstall. Once that`s done reboot the system and let Windows redetect the drive.

    Also are there any yellow question or exclamation marks in device manager?

    Regards Howard :wave: :wave:
     
  9. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    thx for the welcome

    no change
    and no exclamation marks either

    audio but no video...
    as i said earlier.. we both got new video cards.. maybe we need to install encoders or decoders or something.. i hope this helps anyone solve my problem...

    :monkey:
     
  10. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    anyone ????? please
     
  11. iss

    iss TechSpot Chancellor Posts: 1,994

    Windows does not play DVD's on it's own it has to rely on the encoders from third party programs ( like WinDVD) if her copy of WinDVD came with her machine then it is probably an older version and it is possible it is not compaitable with her new video card. try downloading the patest version of WinDVD or Power DVD and see if they work.
     
  12. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    i will do that.. but why did it stop playing dvd's... this was never an issue before installing that radeon card....
     
  13. iss

    iss TechSpot Chancellor Posts: 1,994

    it could just be that the version of WinDVD you have doesnt support the new card.
     
  14. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    well thank you very much.. that did the trick.. ill try and do it on my pc and see if it fixed the problem as well :)
     
  15. ragez0r

    ragez0r TS Rookie Topic Starter Posts: 83

    fantastic.. it fixed my pc as well
    thanks alot man
     
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