Hello. My name is Rx edmar. I just joined this morning. I have a laptop, an Acer Aspire 3100. I´ve only had it for 3 months and just to my annoyance, there´s a virus in it. I have AVG free edition, which I update everyday. During a recent virus scan, a virus was found known as "JS downloader agent". Two different files are now infected with the virus. I moved both of them to the virus vault. I attempted to heal the files, but no luck. I keep gettina a message that says: "action failed" or "cannot heal file" I would like to know how this annoying virus can be removed from these files. I also checked on the AVG website, looking for instructions on how to remove the virus. But no success. I thank you for your help.