JS/Downloader.Agent

By kmferrara
Oct 2, 2007
Topic Status:
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  1. Hi my name is Kristin I have a virus on my computer it is JS/Downloader.Agent I have AVG Security and it says there is an error and can't remove it. I have tried to remove it and have been unsuccessful. Can anyone help me get this yucky thing off my computer??
  2. Jase123

    Jase123 Banned Posts: 1,122

    hello Kmferrara and welcome to Techspot.

    Go and read Viruses/Spyware/Malware, preliminary removal instructions

    Post fresh HJT, AVG Antispyware and Combofix logs as attachments. Please post in this thread, only after doing the above.

    If you follow all instructions correctly in the above link, thenthe virus should be cleaned. One of us will check your logs after and see if it has gone and see if there are any other nasties on your system.

    Regards Jase :)

    This thread is for the use of Kmferrara only. Please do not post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. kmferrara

    kmferrara Newcomer, in training Topic Starter

    I am at Step 8 trying to get rid of my virus..It says to click here to download SS&D but it brings me to SpyBot Search and Destroy...Is that the correct download?

    Sorry, I am at step 7 with the SS&D
  4. Jase123

    Jase123 Banned Posts: 1,122

    Yes that is correct. Scroll down and you should see download.

    Please Note: Rather than making a new post, could you use the edit button when there are no replies in between since your last post.

    Thanks

    Regards Jase :)
  5. kmferrara

    kmferrara Newcomer, in training Topic Starter

    I am having a hard time getting past step 7... There are so many options on that webpage. Can you be more specific on what to do at that page

    I finished step 11. In the middle of the scan it said "Threats found" then at the end of the scan it said there was no rootkits. I have really had a hard time with this. I am computer illeterate and don't understand anything I am doing. What do I do now?
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Threads and posts merged.

    Please continue to post in this thread. Thanks.

    Follow the instructions as best you can and post the requested log files.

    Regards Howard :)
  7. kmferrara

    kmferrara Newcomer, in training Topic Starter

    combofix log 2 parts couldnt fit in 1

    Log Files Must Be Posted As Attachments And Not Copy And Pasted.
  8. Rik

    Rik Banned Posts: 4,985


    What you have posted is not an attachment.



    This thread is for the use of Kmferrara only. Please do not post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  9. Jase123

    Jase123 Banned Posts: 1,122

    Yes as rik says, upload them as attachments.

    As for step 7, you can download SS&D from here.

    Regards Jase :)

    This thread is for the use of Kmferrara only. Please do not post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  10. Daveskater

    Daveskater Banned Posts: 2,031

    i hate to repeat other people messages in case i sound like i'm nagging but attach logs as attachments, see how here
  11. kmferrara

    kmferrara Newcomer, in training Topic Starter

    Here is today's "crusty" log

    AVG Spyware and ComboFix.

    Rootkit came back clean.

    thanks!

    Kristin
     
  12. Daveskater

    Daveskater Banned Posts: 2,031

    please use the Edit button when there are no other posts in between, thanks
  13. madman7

    madman7 Newcomer, in training

    crusty log?

    Im limping my way through this virus removal, things seem to be moving in the right direction. regards
  14. jobeard

    jobeard TS Ambassador Posts: 13,292   +282

    PLEASE open your own thread instead of piggybacking a thread from last year.
  15. meg_12

    meg_12 Newcomer, in training

    giday

    Hi guys,
    I have only just registered as a member of Tech spot.
    I am on my mums putter and her avg has found 2 nasties...
    1st is this js downoad agent which a fix it is posted on your site and the other is a nasty called agent, not sure what this one is?
    Hopfully this will fix both... If I get stuck I am sure goin' yell like a banshie.........for help.....
    regards
    Meg
  16. suyash27

    suyash27 Newcomer, in training

    Hi

    I am using Ave Free 8.0. Since last week Resident Shield is notifying that there is a virus called JS/Downloader.Agent and closes the Internet Explorer. I tried SmitfraudFix but to no use.
    Please Help.
  17. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    This thread was for the use of the original poster only. Please don't post your own problems in this thread, instead open your own thread HERE
  18. thepearl

    thepearl Newcomer, in training

    JS/downloader.agent is the pits! I post a lot of web pages, and it was inserting long script lines in my html files that I knew weren't written by me. I was able to remove it with ( smitfraudfix ) in the Safe Mode on my only Windows Based Drive, Windows-2000-Pro. The infection ran past Norton, and for the most part I use Novell/Linux 10/3 KDE. As it is with my Mac, Linux is mostly Virus free, or at least they are for the time being. the PEARL
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