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Just another newbie in need of HELP!!!!!

By kolotriha
Jun 21, 2005
  1. Hi all
    Well im so glad to have found this site,
    if anyone can help me, i would be so so greatful.
    Im having issues with puter freezing up when i click applications too fast whether it be a windows application or internet explorer 6.
    I will give you a brief discription of what i have tried already :-


    I have installed 3 different win XP pro programs,
    including 1 home edition.
    Done full formats every time
    Done scan disk twice
    Updated BIOS only at this stage

    My system is as follows:-

    ASUS A8N-SLI DELUXE M/B
    AMD 64 939 PIN Processor 3000+ 1.8GHZ
    1 GB DDR4OO PC3200 RAM
    Albatron 6600GT PCI EXPRESS 128 MB Graphics card
    80GB HDD SATA
    Standard CRT monitor ( temporary lol)


    Only programs on pc now are:-
    PCCILLIN 2005 A/Virus
    Avast A/Virus V4.0
    Webroot Spysweeper V 3.0
    NVidia Firewall

    So as you can see im very frusrated also cosidering now to load win XP PRO 64 bit nothing else seems to work..
    The PC is only 3 Months old and was working fine till a family member downloaded KAZZA ( By the way i hate P2P programs )

    Well if anyone can render some assistance i will be so grateful..... :hotouch:
     
  2. kol_indian

    kol_indian TS Rookie Posts: 316

    hello and welcome to techspot :wave: :wave:

    the problem could be anything, but the possible ones.
    dont use mulitiple Antivirus software.
    try running Memtest as this could be a ram problem.

    check this option if this didnt work then we will try other ones.
     
  3. Phantasm66

    Phantasm66 TS Rookie Posts: 5,734   +7

    Hi, pleased to meet you.
     
  4. kolotriha

    kolotriha TS Rookie Topic Starter

    A big hello to you to Phantasm66 and kol_indian thanks.

    Well kol i had this problem without 2 A/V together but i did delete 1 of them anyway but still same, i should also mention it is an intermittent problem too.
    Regarding a MEMTEST where and how do i do this , sorry if i sound a little dumb here i havnt had issues like this b4..
     
  5. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You can get the Memtest86+ programme from www.memtest.org

    Let it run for at least seven passes. If you don`t have a floppy drive, there is an iso version that you can burn to cd, and then boot from that.

    Regards Howard :wave: :wave:
     
  6. kolotriha

    kolotriha TS Rookie Topic Starter

    hello again

    I ran Memtest as you sugested and the results are listed below:-

    Ran it for approx 9 hrs and did 21 passes and it found 1 error....
    This is the error report

    TEST # 6
    PASS 20
    FAMILY ADDRESS 00008243630 - 130.1 MB
    GOOD 7fffffff
    BAD 7ffffffd
    ERROR BITS 0000002
    COUNT 1

    Moving inversions,32 bit pattern


    Then when i got home from work i ran only test # 6 a couple more times and had no more errors..
    Now can you please help decifer this puter language in plain english ??? :eek:



    Regards Mario
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Don`t worry about that one single error. It`s not your ram.

    What psu do you have? What are your cpu temps?

    Regards Howard :cool:
     
  8. kolotriha

    kolotriha TS Rookie Topic Starter

    hello howard

    well in my origanal post i have written all the spec's i think..
    i have as follows:-

    ASUS A8N-SLI DELUXE M/B
    AMD 64 939 PIN Processor 3000+ 1.8GHZ
    1 GB DDR4OO PC3200 RAM ( 2 x 512MB)
    Albatron 6600GT PCI EXPRESS 128 MB Graphics card SLI Ready
    80GB HDD SATA
    Standard CRT monitor ( temporary lol)

    The temps when i looked in the setup screen for about 5 mins was

    M/B ---- between 29 - 32 degrees celcius
    CPU ---- between 28 - 30 degrees celcius

    i hope this sheds some light

    Thanx again
     
  9. kol_indian

    kol_indian TS Rookie Posts: 316

    Are u still using Kazaa??

    if so try unloading it for some time i read from somewhere that this problem happens with kazaa load it when it is neede only :grinthumb
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your temps look fine.

    Now what psu do you have?

    Regards Howard :cool:
     
  11. kolotriha

    kolotriha TS Rookie Topic Starter

    hello

    sorry its a Thermaltake Tsunami dream tower with a 400w unit
    psu model xp480
     
  12. kolotriha

    kolotriha TS Rookie Topic Starter

    hello kol ummm no got rid of it ages ago i absolytely hate them p2p stuff.
     
  13. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Assuming that your psu is in good order, and supplying the power you need.

    Go HERE and take a look at this handy power supply calculator.

    How many programmes do you have running at startup?

    Try disabling some programmes you don`t use or need.

    Do a disk clean up, and get rid of all temp files including, internet temp and cookies.

    Run a disk check and fix any errors, then defrag you hdd.

    Finally, go HERE and follow the instructions exactly.

    Once you have done that, go HERE for instructions on how to post your Hijackthis log.

    Regards Howard :) :)
     
  14. kolotriha

    kolotriha TS Rookie Topic Starter

    Thanks howard i did do most things already but i will go through them again and i will keep u posted

    I have done a HJT log now b4 the clean up also a start up log 4u to look at.



    regards

    Mario
     
  15. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your system is infected.

    The 010 entries in your HJT log require special attention.

    Go HERE and follow the instructions.

    Once done post a fresh HJT log.

    Regards Howard :grinthumb
     
  16. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I`ve just noticed that you are running two anti virus programmes.

    This is not a good idea, due to conflicts, and will slow your system down considerably. uninstall one of them.

    Regards Howard :rolleyes:
     
  17. kolotriha

    kolotriha TS Rookie Topic Starter

    hello Howard

    I did what you said,here is the HJT report
    also i recently got the BLUE screen for the first time
    the only thing i got fast enough was this:-

    DRIVER_IRQL_NOT_LESS_EQUAL

    What does this mean?
    That was b4 i deleted the "XFIRE FILE"
    I have suggestion, since we are going through all this trouble, should i install a freh copy of win XP PRO as this is home edition?
    A valuation copy only.
    Not that it should matter too much i hope,my problems have been going on with other win XP programs as well.


    Regards

    Mario
     
  18. kolotriha

    kolotriha TS Rookie Topic Starter

    hello again

    May i ask also what A/V do you recomend as one of the best to use?
     
  19. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Once you remove these entries, your system is clean.

    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)

    As far as the blue sreen goes. Right click my computer, and select properties.
    Click on the advanced tab, and under startup and recovery click settings.
    Untick the box that says automatically restart.
    Click ok, apply, ok

    Now instead of your system automatically rebooting, you should receive an error message telling you what caused the problem.
    Pay particular attention to any drivers identified in the stop message.

    If you don`t understand the stop message then you can post it here. Please include all the numbers.

    As for you installing XP Pro that is completely up to you.

    The best free antivirus programme is AVG free from http://free.grisoft.com/freeweb.php/doc/1

    I would also recommend a good free firewall, either Zonealarm free or agnitum outpost. You will find those programmes at, http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp and http://www.agnitum.com/download/

    Regards Howard :) :)
     
  20. kolotriha

    kolotriha TS Rookie Topic Starter

    hello Howard

    Thank you very much for your assistance in my problems
    so far i think it is ok!!
    I have uploaded the latest HJT log for you to look at , hoping all is good.
    May i ask what was i infected with ?
    I have installed only AVG as you suggested with Spysweeper...
    Again i thank you very very much you are doing a great job in here well done keep up the good work..

    Kindest Regards

    Mario
     
  21. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your system is clean. Well done.

    You were infected by the Winsock lsp problem I.E the 010 entries in one of your previous HJT logs.

    All is fixed now. I trust your system is running much better now.

    If the blue screen problem should return, please don`t hesitate to post back.

    Regards and good luck Howard :) :)
     
  22. kolotriha

    kolotriha TS Rookie Topic Starter

    yES THE SYSTEM IS RUNNIG WELL TO THIS STAGE SO YES THANKS
    I will keep a close eye on it for a few days ..



    Regards
    Mario
     
  23. kolotriha

    kolotriha TS Rookie Topic Starter

    hey dallas

    thanks for that i will look into it.


    Cheers
     
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