Keyboard Not Working

By bexter
Sep 16, 2007
  1. The keyboard on my desktop computer is not working. I tried a known-good keyboard and it still doesn't work. So, I bought a keyboard that uses a USB connection. Unfortunately, to install the software, I have to log in to XP into a password protected account. Hence the problem - I can't logon to load the software to make the keyboard work because I can't type the password.

    Any suggestions?????
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Can you get into your bios at all?

    If so, look for and enable usb legacy support. This should allow you to use a usb keyboard.

    Maybe then you can boot into safe mode if necessary.

    Regards Howard :wave: :wave:
  3. Jase123

    Jase123 Banned Posts: 1,012

    Hello bexter and welcome to Techspot

    Try these solutions:

    1. Check the connection on the keyboard port. The keyboard may not be plugged in. If your keyboard has worked previously, this most often is the cause of the problem. Just plug the keyboard in securely, and the keyboard should start working.
    2. If the keyboard is plugged in correctly but still not working, reboot your computer and see if Windows XP can redetect and install it.
    3. If this does not work, you may need to get a keyboard driver from the keyboard manufacturer or get technical support help to solve the problem.
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